USPS Package Intercept Service: Enabling Customers to Redirect Delivery of Shipments

As part of the January 22, 2012, price change, the Postal Service™ began implementing a new mailer service called Package Intercept™. Package Intercept™ is a new domestic service that replaces the current recall of mail service as follows:

n Package Intercept can be used for any mailable Express Mail®, Priority Mail®, First-Class Mail®, First-Class Package Service, Parcel Select®, and Package Services, letter, flat, or parcel with a track­ing barcode.

n Package Intercept is available by submitting PS Form 1509, Sender’s Request for USPS® Package Intercept Service, and paying a nonrefundable per-piece fee to initiate the process at the Post Office™ of mailing.

n Items located will be redirected to sender.

For all mailpieces that are redirected to the sender, the sender may be subject to payment of the applicable post­age. Package Intercept is not available to international and APO/FPO/DPO destinations or on mailpieces requiring a customs label. USPS® does not guarantee the interception of a mailpiece.

Parcels may not measure more than 108 inches in length and girth combined. Package Intercept is not avail­able for any mailpiece that indicates surface-only transpor­tation such as Label 127, Surface Mail Only, or bears other hazardous materials markings such as “Consumer Com­modity ORM-D”.

Future phases of the Package Intercept service are scheduled for 2012, and plans include introducing an online application process and expanded options to include redirecting items to a new address or to a Post Office™ as Hold For Pickup. Following the final implemen­tation phase, PS Form 1509 will then be retired.

Commercial customers requesting Package Intercept should contact their Postal Service sales specialist or busi­ness service network representative for assistance.

See related article, “Revision of PS Form 1509, Sender’s Request for USPS Package Intercept Service,” on page 10.