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The mission of the Postal Service is set by legislation. Our broad framework, or business model, is established by the Postal Reorganization Act of 1970 and the Postal Accountability and Enhancement Act of 2006. The pace of change in the postal business environment has overtaken this framework, and USPS management has recommended a number of important changes.
They are described in the March 2, 2010, Ensuring a Viable Postal Service for America: An Action Plan for the Future report and in subsequent requests to Congress and the Postal Regulatory Commission. We are asking for greater operational and market flexibility, which would enable us to diversify and respond to the market.
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