USPS continues to offer reliable universal delivery service for all categories of mail. Each of these categories is designed to meet the needs of different customers. As we manage our products, we first focus on providing reliable, accurate and secure delivery at reasonable rates. Overall, our mailing services rates are generally kept at the rate of inflation. For a complete listing of FY2011 pricing activities, see www.prc.gov.
We also have added additional features and enhancements to a number of mail categories. Product development has focused primarily on innovative improvements to existing services, and a number of these improvements were offered during FY2011. Currently there are statutory restrictions which limit the offering of nonpostal products.
