Customer Support

Business Service Network

The Business Service Network (BSN), now part of the sales organization, is a dedicated, nationwide network that provides customer support to the largest business customers, and is strategically positioned to impact both customer satisfaction and revenue growth. The BSN helps maintain a revenue base of approximately $50 billion by resolving service issues, maintaining account relationships, communicating new postal rules and regulations, and identifying sales opportunities. With a strong commitment to service, the BSN critically links mailers and internal postal operations.