2009 Annual Report - The Challenge to Deliver
Creating the 21st Century Postal Service

  Front Cover
Meeting The Challenge: The Power Of The Mail

Financial Highlights

The Delivery Challenge: Less Mail, More Addresses

The Challenge To Deliver: Letter From The Postmaster General And CEO And The Chairman Of The Board Of Governors

Meeting The Challenge: Innovative Products And Pricing Incentives
The Challenge Of A Changing Economy
The Challenge To Our Employees
The Challenge of Emerging Technologies
The Challenge of Sustainability
The Board Of Governors

The Executive Committee
Message From The Audit And Finance Committee

Message From The Chief Financial Officer and Executive Vice President

American Expressions: The 2010 Stamp Program

BUSINESS Financial Section
RISK FACTORS

PROPERTIES
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
CONTROLS AND PROCEDURES
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

FINANCIAL STATEMENTS

NOTES TO THE FINANCIAL STATEMENTS
OPERATING STATISTICS

Financial History Summary

SELECTED QUARTERLY FINANCIAL DATA

GLOSSARY