Handbook EL-307 - Reasonable Accommodation, An Interactive Process - Contents
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Handbook EL-307 - Reasonable Accommodation, An Interactive Process - Contents
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Handbook EL-307 - Reasonable Accommodation, An Interactive Process - Contents
Handbook EL-307 - Reasonable Accommodation, An Interactive Process - Contents
Transmittal Letter
1 Introduction to Reasonable Accommodation
11 Policy
12 Purpose
13 Applicable Laws
131 The Rehabilitation Act
132 The Americans With Disabilities Act
133 The Genetic Information Nondiscrimination Act of 2008 (GINA)
134 The Pregnant Workers Fairness Act of 2023 (PWFA)
14 Individuals Eligible for Protection Under the Rehabilitation Act
141 Overview
142 Determining Who Is a Person With a Disability
143 Determining Who Is an Individual With a Record of a Disability
144 Determining Who Is an Individual Associated With a Person With a Disability
145 Determining Who Is an Individual Regarded as Having a Disability
146 Determining Who Is a Qualified Individual With a Disability
147 Determining Direct Threat
148 Determining the Essential Functions of a Job
15 Requirements to Provide Reasonable Accommodation
151 Goal
152 Determining What Is Reasonable
153 Determining What Is Undue Hardship
16 Other Laws
161 Multiple Protections
162 Confidentiality
2 The Reasonable Accommodation Process
21 Questions About Reasonable Accommodation
211 Overview
212 Requesting an Accommodation
213 Acting Upon a Reasonable Accommodation Request
22 The Interactive Reasonable Accommodation Process
221 Overview
222 Step One: Determine Whether an Individual Has a Disability and Meets Minimum Qualification Standards
223 Step Two: Determine the Essential Functions of the Job
224 Step Three: Identify the Abilities and Limitations of the Individual
225 Step Four: Identify Potential Accommodations
226 Step Five: Determine the Reasonableness of the Accommodations and Whether Implementation Would Impose an Undue Hardship
227 Step Six: Select and Implement the Accommodation From Identified Reasonable Alternatives That Can Be Implemented Without an Undue Hardship
23 Accessibility
231 Facilities
232 Information and Communication
24 Time Frames for Processing Requests for Reasonable Accommodation
241 Overview
242 Other Timing Considerations
243 Documentation
244 Interim and Trial Accommodations
25 Denying a Requested Accommodation
251 Overview
252 Reasons for Denial
253 Informal Dispute Resolution
26 Record Keeping
261 Completing the Reasonable Accommodation Decision Guide
262 Filing the Reasonable-Accommodation Folder
263 Nondiscrimination and Affirmative Action
3 Reasonable Accommodation in the Testing Process
31 Special Needs of Test Applicants
32 Postal Service Testing Policy for Applicants With Disabilities
321 Overview
322 Maintaining the Competitive Nature of the Test
323 Preserving the Test’s Effectiveness as a Measurement Tool
33 Determining Reasonable Accommodation for Applicants With Disabilities
331 Overview
332 Applicant’s Responsibilities
333 Postal Service Responsibilities
334 Accommodations That May Not Be Reasonable or Impose an Undue Hardship in Tests
335 Other Selection-Process Accommodations
4 Employment and Placement Procedures
41 Policy
42 Recruitment
43 Competitive Selection and Placement of Individuals With Disabilities
44 Noncompetitive Selection and Placement of Individuals With Disabilities
441 Overview
442 Job Information for Rehabilitation Counselors
443 Noncompetitive Hiring Process
444 Probation Period for Individuals Hired Under the Noncompetitive Process
45 Medical Assessment
451 Overview
452 Information Furnished for Medical Assessment
453 Function of the Medical Assessment
5 Reasonable Accommodation After Appointment
51 Orientation and Training
52 Bids, Promotions, and Reassignments
53 Disabilities Inquiries and Medical Examinations
54 Employee’s Request for Reasonable Accommodation in Current Job
541 Overview
542 Limited Duty, Light Duty, Rehabilitation Assignments, and the Rehabilitation Act
543 Reassignment as a Reasonable Accommodation
55 Modifying Vehicles, Vehicle Assignments, and Automated Mail-Processing Machines as a Reasonable Accommodation
56 Disability Retirement
57 Communication Accommodations for the Deaf and Hard of Hearing
6 Role and Responsibilities of the Reasonable Accommodation Committee
61 Policy
62 Members
63 Consulting the Law Department
64 Referral to a Reasonable Accommodation Committee
641 Overview
642 Limited-Duty, Light-Duty, and Rehabilitation Assignments
643 Family and Medical Leave Act Requests
644 RAC Role in Medical-Suitability Determinations
65 The RAC’s Decision-Making Process
651 Meeting With an Employee or Applicant: The Interactive Process
652 The RAC’s Findings
66 Final Decision
67 Confidentiality
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Home
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Who we are
Postal profile
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Postal profile
Home
>
Who we are
>
Postal profile
Our history
Postal Facts
Leadership
Home
>
Who we are
>
Leadership
Board of Governors
Executive leadership
Leadership organization
Government Relations
Home
>
Who we are
>
Government Relations
Contact us
Current priorities
Key topics
Economic impact
Judicial Officer
Home
>
Who we are
>
Judicial Officer
Board of Contract Appeals decisions
Administrative decisions
Stamp committee
Home
>
Who we are
>
Stamp committee
Background
Members
Selection process
Selection criteria
Artwork
Reproduction
What we do
Home
>
What we do
Strategic planning
Business services
Government services
Social responsibility
Performance
Strategic planning
Home
>
What we do
>
Strategic planning
Delivering for America
Archived publications
Business services
Home
>
What we do
>
Business services
Licensing
Rights and permissions
Suppliers
Facilities leasing and property management
Delivery growth management
Public Key Infrastructure
Mailer resources
Auctions
Government services
Home
>
What we do
>
Government services
Apply for a passport
Election Mail
Political Mail
Social responsibility
Home
>
What we do
>
Social responsibility
Sustainability
Securing the mail
Community activities
Performance
Home
>
What we do
>
Performance
Financials
Service performance results
Household Mail Survey
Newsroom
Home
>
Newsroom
News
Service alerts
Holidays and events
Digital Media
News
Home
>
Newsroom
>
News
National news
Local news
Statements
Testimony and speeches
Service alerts
Home
>
Newsroom
>
Service alerts
Residential issues
Business issues
International issues
Resources
Home
>
Resources
Publications
Find a form
Postal Bulletin
The Eagle magazine
Publications
Home
>
Resources
>
Publications
Manuals
Handbooks
Publications
Kits
Management instructions
Notices
Posters
Signs and labels
Find a form
Home
>
Resources
>
Find a form
Applications
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International
Careers
Home
>
Careers
Career opportunities
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How to apply
Profile login
Career opportunities
Home
>
Careers
>
Career opportunities
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Working at USPS
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>
Careers
>
Working at USPS
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Home
>
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>
How to apply
Application process
Searching for jobs
Create a profile and apply
Exams