Service alerts
Last update: Dec. 24, 2024, 1 p.m. ET
USPS service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.
Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather.
USPS suspension of acceptance of mail and packages bound for Canada continues at this time
Effective Dec. 23, 2024, the Postal Service has been advised by Canada Post that the strike by its employees has ended. USPS suspension of acceptance of mail and packages bound for Canada remains temporarily unchanged as we monitor Canada Post’s progress as they process the volumes that were staged during the strike. We anticipate reopening acceptance of Canada bound volume within the next two weeks and we appreciate our customers' patience as we continue to monitor developments in Canada. Information about Canada Post’s status is available at https://canadapost.ca/negotiations.
Service disruptions
Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas.
Business mailers
Contact us
Residential customers
Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777).
Business mailers
Contact the Business Service Network headquarters communications manager for additional information or to report a disruption. Email us at mailserviceupdate@usps.gov.
Need more support? Have questions? Contact your local Business Service Network or visit PostalPro.
