Managers of Customer Relations
The Postal Service can assist local and state election officials with any of their Election Mail needs. Managers of Customer Relations serve as your primary points of contact to guide you through the process and match USPS services to your needs. This role was previously performed by Election and Political Mail Coordinators.
Mailpiece Design Analysts
Mailpiece design analysts (MDAs) are specially trained USPS employees who can answer questions about mailpiece design, give advice on evaluating pieces of mail for automation discounts, provide technical assistance on envelope standards, and help construct mailing plans.
For assistance from an MDA, contact the Mailing & Shipping Solutions Center (MSSC) between 7:00AM – 7:00PM Central Time by calling 877-672-0007 (select option 2 for mailing and shipping, then option 2 for MDA) or emailing MSSCAdmin@usps.gov. The MSSC will connect you with a Postal Service mailpiece design analysis (MDA).