2-21.10 Performance Indicators

The Postal Service strives for continuous improvement by establishing effort-based indicators in such areas as:

• Purchase Plans — ensuring that SMWOBs are considered in the sourcing process, including consideration for prequalification and subcontracting opportunities.
• Attending and participating in business opportunity and trade fairs promoting SMWOBs.
• Holding advisory and debriefing sessions with SMWOBs.
• Participating in and sponsoring forums that provide suppliers an opportunity to obtain additional guidance on processes within a commodity area.
• Tracking types and numbers of source files and related resources used to identify qualified suppliers.
• Tracking the number of opportunities offered within an industry category.
• Developing, implementing, and maintaining purchasing and sourcing strategies that include SMWOBs.
• Understanding the current diversity of each category supplier base and taking specific steps to ensure the continued effectiveness of that base.
• Benchmarking results with other public and private sector organizations.