Jan. 14, 2025

USPS Update on Southern California Operations as of January 14, 2025

Special pick-ups offered on Sun/Mon (holiday)

GREATER LOS ANGELES, CA — The wildfires burning in Southern California are a catastrophic disaster, disrupting services and operations for many organizations – including the Postal Service’s ability to deliver mail and packages – across the Los Angeles region. During this time, the Postal Service's primary focus is to maintain the safety and security of our employees, while ensuring that customers affected by the ‘California Wildfires’ receive their mail and packages as swiftly as possible.

The Postal Service operations team is working around the clock to restore operations wherever safely possible. USPS is committed to delivering mail safely and where allowable, constantly adjusting our operations for a swift restoration of services in impacted areas. The full recovery of service to the impacted areas may stretch forward for some time.

Postal Service Operations Update:

For customers who cannot receive street delivery to their residence or business, mail can be picked up at their local post office. To find a specific post office, customers can call 1-800-ASK-USPS (1-800-275-8777) or visit https://tools.usps.com/locations/ and enter their ZIP Code.

Operations have resumed retail services and mail delivery at the following locations:

La Canada Flintridge 607 Foothill Blvd La Canada Flintridge, CA 91011-9998 Mon – Fri: 10 am – 5:30 pm Sat: 10 am – 3 pm	Malibu Post Office 23838 Pacific Coast Highway Malibu, CA 90265-9994 Mon – Fri: 9 am – 5 pm Sat: 9:30 am – 1:30 pm
Woodland Hills Post Office 21200 Oxnard St Woodland Hills, CA 91367-9998 Mon – Fri: 8:30 am – 6:00 pm Sat: 9 am – 5 pm	Encino Station 5805 White Oak Ave Encino, CA 91316-9998 Mon – Fri: 10 am – 5:30 pm Sat: 10 am – 4:30 pm

The following post offices retail and delivery services have been relocated and customers are able to pick up mail & packages, submit address changes, and inquire about PO Box services:

Facility	Mail Pickup Location
Altadena Post Office 2271 Lake Avenue Altadena, CA 91001 - 9998	Pasadena Post Office 600 Lincoln Avenue Pasadena, CA 91109-9998 Mon – Fri: 9 am – 6 pm Sat: 9 am – 3 pm Extended Pickup Hours: Sun: 9 am – 3 pm (Jan 19) *Mon: 9 am – 3 pm (Jan 20)*
Pacific Palisades Post Office 15243 La Cruz Drive, Pacific Palisades, CA 90272-9997	Rancho Park Post Office 11270 Exposition Blvd Floor 1 Los Angeles, CA 90064-9998 Mon – Fri: 9 am – 5 pm Sat: 9 am – 4 pm Extended Pickup Hours: Sun: 9 am – 3 pm (Jan 19) *Mon: 9 am – 3 pm (Jan 20)*
Topanga Post Office 101 S Topanga Canyon Blvd Topanga, CA 90290-9998	Santa Monica Post Office 1653 7th Street Santa Monica, CA 90401-9997 Mon – Fri: 9 am – 5 pm Sat: 9 am – 3 pm *Extended Pickup Hours:* *Sun: 9 am – 3 pm (Jan 19)* *Mon: 9 am – 3 pm (Jan 20)*
La Costa Malibu Station, 21229 Pacific Coast Highway, Malibu, CA 90265-9992	Malibu Post Office 23838 Pacific Coast Highway Malibu, CA 90265-9994 Mon – Fri: 9 am – 5 pm Sat: 9:30 am – 1:30 pm

IS YOUR HOME IMPACTED? We can forward your mail to a temporary location. Customers may submit an Official Mail Forwarding Change of Address Order (COA) to reroute their mail (including packages and letters) online at https://moversguide.usps.com/ or by filling out a PS Form 3575 (COA) available at any post office.

Customers are reminded that the Post Office is always open, 24/7 including holidays, at www.usps.com. Using usps.com, customers can look up a ZIP Code, request free Priority Mail Flat Rate packaging, hold their mail, set up Premium Forwarding Service, and even print a mailing label and pay for postage using Click-N-Ship.

For more information about postal products and services, customers may call 1-800-ASK-USPS (1-800-275-8777) or visit the Postal Service online at www.usps.com.

The Postal Service appreciates its customers’ patience and understanding as we do our best to provide postal services while keeping the safety of our employees and customers as priority No. 1. For additional retail locations, please visit us online at https://tools.usps.com/locations/.

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The United States Postal Service is an independent federal establishment, mandated to be self-financing and to serve every American community through the affordable, reliable and secure delivery of mail and packages to 169 million addresses six and often seven days a week. Overseen by a bipartisan Board of Governors, the Postal Service is implementing a 10-year transformation plan, Delivering for America, to modernize the postal network, restore long-term financial sustainability, dramatically improve service across all mail and shipping categories, and maintain the organization as one of America’s most valued and trusted brands.

The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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Media contacts

Natashi Garvins
natashi.l.garvins@usps.gov