GREATER LOS ANGELES, CA — The wildfires burning in Southern California are a catastrophic disaster, disrupting services and operations for many organizations – including the Postal Service’s ability to deliver mail and packages – across the Los Angeles region. During this time, the Postal Service's primary focus is to maintain the safety and security of our employees, while ensuring that customers affected by the ‘California Wildfires’ receive their mail and packages as swiftly as possible.

The Postal Service operations team continues to work around the clock to restore operations wherever safe to do so. USPS is committed to delivering mail safely and where allowable, constantly adjusting our operations for a swift restoration of services in impacted areas. The full recovery of service to the impacted areas may stretch forward for some time. 

Postal Service Operations Updates:

Operations at the La Costa Malibu Post Office, 21229 Pacific Coast Highway, Malibu, CA 90265-9992, has resumed retail services and mail delivery (delivery limited to accessible areas). Heavy rains and mudslide potentials may impact access to facility.

Effective February 10, 2025, customer pick up hours for packages and letters have been adjusted at the Pasadena and the Rancho Park Post Offices.

Customers interested in submitting an Official Mail Forwarding Change of Address Order to reroute their mail, including packages and letters, may complete the process online at https://moversguide.usps.com/ or by filling out a PS Form 3575, Change of Address, available at any post office.

Customers are reminded the Post Office is always open, 24/7 including holidays, at www.usps.com. Using usps.com, customers can look up a ZIP Code, request free Priority Mail Flat Rate packaging, hold their mail, set up Premium Forwarding Service, print mailing labels, and pay for postage using Click-N-Ship.

For more information about postal products and services, customers may call 1-800-ASK-USPS (1-800-275-8777) or visit the Postal Service online at www.usps.com.

The Postal Service appreciates its customers’ patience and understanding as we continue to provide postal services while keeping the safety of our employees and customers as priority No. 1. For additional retail locations, please visit us online at https://tools.usps.com/locations/.

###