Nov. 19, 2019

Santa Needs Your Letters

USPS Launches Operation Santa in Denver

Denver, CO — Every year, thousands of kids write letters to Santa, but did you know that through the USPS Operation Santa program, those lists are fulfilled anonymously by generous people throughout the country?

For the first time, USPS Operation Santa is expanding to Denver, where kids of all ages can write letters to Santa that will be adopted by a member of the community.

When writing to Santa this year from the participating locations, it’s important to use Santa’s new address, a postage stamp and a return address.

Santa Claus
123 Elf Road
North Pole

In addition to the program upgrades, there is also a new web address for letter adoption,

Beginning Nov. 18, customers nationwide can adopt letters to Santa online at While the letters are adopted online, the adopter must go to a Post Office that offers “Label Broker” as an on-site service to send the gift. Adopters can find qualifying Label Broker Post Offices by visiting the Post Office Locator

USPS Operation Santa: How it works

  • Step 1: Kids write letters to Santa and send to a specific address. This year, kids in 15 different cities are eligible to participate in the program.
  • Step 2: Letters are blinded for any identifying information uploaded to for the community to browse.
  • Step 3: Letters are adopted by caring members of the public and the postal community, including both customer and employees.
  • Step 4: Community members shop, wrap and ship via unique barcode at participating Post Offices by December 21, being sure not to include any identifying information to keep the spirit of Santa alive.
  • Step 5: Happy children receive their packages from Santa and the magic of the season continues!

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.



Media contacts