HARTFORD, CT — It takes more than a few flakes to deter letter carriers from making their appointed rounds in Connecticut. “But, if they cannot reach your mailbox, they cannot deliver your mail,” said Connecticut District Manager Carissa Laino.

Any amount of snow can cause a dangerous situation for mail carriers and others. Keeping a clear path to and around mailboxes will help mail carriers continue consistent delivery as well as keep them safe from potential slipping and/or injuries.

Postal officials are asking for the public’s cooperation in keeping the mailboxes, steps, and sidewalks clear of snow and ice with the following tips:

• Clear enough snow from curbside boxes to allow mail trucks to approach the box, deliver the mail and to drive away from the box without danger of the need for backing.
• Walkways should be cleared of snow and ice and allow enough traction to avoid slips, trips or falls.
• Steps should also be kept clear of ice and snow and in good repair so as not to cause injury to the letter carriers or others who visit the customer’s home.
• Overhangs should be clear and free of snow and ice to avoid injury.

 Residents who receive delivery to roadside mailboxes also must keep the approach to, and exit from, the mailbox clear of snow or any other obstacles, like trash cans and other vehicles. The carrier needs to get in, and then out, without leaving the vehicle or backing up.

Customers with questions or comments about their mail service can call toll-free 1-800-ASK-USPS (1-800-275-8777) or send an email to the Postal Service by clicking on Customer Service at the bottom of the Postal Service’s USPS.com homepage.

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