LEXINGTON, KY – The Postal Service honored Lexington Bluegrass Station Letter Carrier Visar Hasani as a Postmaster General Hero for his actions aiding a customer.

While on his walking route, Hasani was surprised to see one of his customers open the front door as he approached for delivery. The customer had seen him walking up the sidewalk and ran to ask if he could assist her. Her husband had fallen inside their home and was unable to move. After quite a bit of time and despite her best efforts, she was unable to lift him. Hasani immediately agreed to do what he could to help.

Hasani and the woman were finally able to get the man to a comfortable spot. Later, the customer called the Bluegrass Station Post Office to report the incident to management. “Visar couldn’t have been nicer, and he just saved my day,” she said. “I wanted someone at the Postal Service to know.”

At the presentation, Hasani said, “I try to keep an eye on all my customers. I’m here for them anytime and am very happy I was able to assist in this situation”.

The Bluegrass Station team wasn’t surprised to learn of Hasani’s good deed. “He is dependable and hard working. We are all proud of him for receiving this special recognition,” said Supervisor Jessica Jackson.

The U.S. Postal Service Postmaster General Heroes’ Program was created in 2003 to commend USPS employees who go above and beyond the call of duty in a variety of situations, such as assisting lost children, getting help for sick or injured customers, spotting fires, and more. Around 5,500 individuals, known as PMG heroes, have been recognized through the program, which reflects a simple, yet powerful, idea: Because they know the habits of their customers and the rhythms of their communities, Postal Service employees are often the first to notify emergency personnel and render aid when something is wrong.

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