March 12, 2025

Arnold Post Office Achieves Outstanding Customer Service

ARNOLD, MD — The Arnold Post Office has achieved exceptional customer service, demonstrating the effectiveness of ongoing efforts under the United States Postal Service’s Delivering for America plan. Measurements such as scanning, customer feedback, responding to customer inquiries, safety and “Last Mile” performance, which is unique only to the Postal Service, are a few of the indicators that positioned Arnold the number one office in Maryland for 2024.  The local team’s commitment to providing world-class service supports the broader USPS mission to enhance the customer experience, establishing USPS as the nation’s delivery provider of choice.

The staff at the Arnold Post Office continues to offer affordable and reliable service, aligned with the high standards set by the Delivering for America plan. These efforts are crucial as USPS seeks to transform and modernize the organization while maintaining accessibility for all customers.

David Bunn, the Postmaster of Arnold, emphasized the local impact of these national strategies. “This achievement is a testament to our hard work and strategic initiatives aimed at improving how we serve our community,” stated Bunn. “It’s about more than meeting expectations; it’s about exceeding them and continuously enhancing the service experience for every customer.”

This recognition not only celebrates the achievements of the Arnold Post Office but also aligns with USPS’s commitment to enhancing service quality and reliability across America. As the Postal Service continues to implement its 10-year Delivering for America plan, achievements like these highlight the effectiveness of its efforts to provide reliable and accessible service nationwide.

For more details about the Delivering for America plan and ongoing service improvements, please visit www.usps.com.

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