July 20, 2020

Customers Can Schedule Passport Appointments Online

Westgate Office in Raleigh Accepting Walk-ins


RALEIGH, NC – Passport offices across North Carolina are open and processing passport applications.

Appointments can be scheduled online at www.usps.com/scheduler for any passport office in North Carolina. The Westgate Passport Office in Raleigh is also accepting walk-in customers.

Travelers need to bring with them the following items: 

  • A completed DS-11, Application for a U.S. Passport form, which can be found at the Department of State website at https://travel.state.gov/content/passports/en/passports.html. Do not sign the form
  • Proof of U.S. citizenship
  • Proof of identity (valid driver’s license, government employee ID, military ID)
  • Photocopies of U.S. citizenship and identification documents (these will be sent with the application, but bring originals for proof documentation)
  • Appropriate payment. Acceptable forms of payment can be found on the Department of State website. (Please note that neither debit or credit cards are acceptable forms of payment by the Department of State)
  • Appropriate passport photo, if passport photo services are not available at the selected Post Office location.

Passport applications for children under 16 have special requirements. Visit travel.state.gov for more information.

The Postal Service expects employees and customers to comply with state and local requirements regarding face coverings and maintain social distance while on postal property.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.



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