Nov. 5, 2024
ASHEVILLE, NC — Hurricane Helene was a catastrophic natural disaster that has disrupted services and operations for many organizations – including the Postal Service’s ability to deliver mail and packages – throughout the entire Southeast region. The Postal Service is working closely with other federal agencies, including FEMA, to assist in the response. The Postal Service's primary focus is to maintain the safety and security of our employees and to ensure that Americans receive their mail and packages as swiftly as possible.
USPS Operations In North Carolina Are Resuming But Full Recovery May Take Time
Our operations team has worked around the clock to restore operations wherever safely possible however there is significant work to be done to deliver a backlog of mail and packages and reopen routes in the areas hit hardest by Hurricane Helene. The full recovery of service to the area may stretch forward for some time.
As of Nov. 4, all USPS North Carolina processing facilities and most retail and delivery units have reopened. Where retail and delivery units remain inaccessible, we have relocated operations to nearby units and are further deploying mobile retail units to make sure we can provide retail and delivery services to impacted communities as quickly as possible.
We remain committed to delivering mail wherever it's feasible and safe, constantly adjusting our operations for a swift restoration of services. For the latest updates on our services, please visit our Service Alerts page here.
Impact On North Carolina USPS Operations
The Postal Service operates 838 facilities in North Carolina. Local areas using three-digit ZIP Codes beginning in 286, 287, and 288 were the most severely impacted by Hurricane Helene. USPS teams have been dispatched to affected areas where possible and are working to get into other areas which remain inaccessible so far. As of Nov 4:
RETAIL AND DELIVERY OPERATIONS BY 3 DIGIT ZIP
(AS OF 11/4/2024)
3 Digit Zip |
286 |
287 |
288 |
Totals |
---|---|---|---|---|
Total Offices |
111 |
102 |
5 |
218 |
Offices Open for Retail |
105 |
88 |
3 |
196 |
Offices Closed for Retail |
6 |
15 |
0 |
21 |
% Offices Closed |
5% |
15% |
0% |
10% |
Total Street Deliveries |
298,491 |
285,640 |
75,858 |
659,989 |
Deliveries Made (today's projections) |
298,025 |
283,571 |
75,340 |
656,936 |
Deliveries Not Made (today's projections) |
466 |
2,069 |
518 |
3,053 |
% Deliveries not made projection |
0.2% |
0.7% |
0.7% |
0.5% |
Number of PO Boxes |
28,006 |
40,856 |
1,296 |
70,158 |
Number of PO Boxes unable to deliver |
0 |
0 |
0 |
0 |
% of PO Boxes impacted |
0% |
0% |
0% |
0% |
Total Retail Sites |
111 |
102 |
2 |
215 |
Retail taking cash only |
1 |
2 |
0 |
3 |
% Retail taking cash only |
1% |
2% |
0% |
1% |
Offices with no Electricity |
5 |
11 |
0 |
16 |
Offices on Generator Power |
0 |
0 |
0 |
0 |
Offices with no Internet |
6 |
16 |
0 |
22 |
Offices with Cellular Router |
0 |
0 |
0 |
0 |
Resources For North Carolina Residents
USPS Mobile Operations Units in |
|
---|---|
CITY |
ZIP CODE |
Anderson |
28701 |
Barnardsville |
28709 |
Cedar Mountain |
28718 |
Edneyville |
28727 |
Hot Springs |
28743 |
Linville |
28646 |
Marshall |
28753 |
Micaville |
28755 |
Montreat |
28757 |
Newland |
28657 |
Rosman |
28772 |
Swannanoa |
28778 |
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