June 14, 2021

Four Tips for Preventing Dog Attacks on Mail Carriers

Western, NY – Can you picture a member of your family attacking a mail carrier? Of course not, but it happened over 5,800 times last year across the nation. From nips and bites to vicious attacks, aggressive dog behavior poses a serious threat to postal employees and the general public. To highlight the enormity of this serious issue, the U.S. Postal Service is providing the public with information on the do’s and don’ts of responsible dog ownership as part of its annual National Dog Bite Awareness Week public service campaign.

Atlantic City, NJ letter carrier Kelly Ratz is always alert when delivering his route. “I make sure that my hand can always easily access the dog repellent that I carry,” said Ratz. “I’m always mindful of my surroundings and if I need to enter a customer’s yard to deliver a package or mail, I make sure to rattle the gate loudly before entering.”

When a dog attacks a letter carrier, the dog owner could be held liable for all medical expenses, repayment of lost work hours, replacement of the uniform and other costs, which can run into thousands of dollars. The Postal Service makes the safety of its employees a top priority and dedicates a week each year to Dog Bite Awareness.

U.S. Postal Service Releases Dog Attack National Rankings
Annapolis, MD letter carrier Thomas Tyler takes a protective stance against an approaching dog

Here are four simple tips to prevent dog bite injuries year round:

Door Delivery: If a carrier delivers mail or packages to your front door, place your dog in a separate room and close that door before opening the front door. Some dogs push through screen doors or plate-glass windows to attack visitors. Dog owners must keep the family pet secured. Never take mail directly from carriers in the presence of the family pet, as the dog may see this as a threatening gesture.

Electronic Fencing: Carriers may assume, if they see no physical fence around a property, that the property is animal-free. This can be a dangerous mistake. Postal Service officials request that you keep your dog restrained or inside when the mail is delivered. Although the electronic fence may keep your dog from wandering, it does not protect your carrier, who must enter your property to deliver the mail. Even homes with curbside mailboxes may have oversized packages or signature-needed items that require the carrier to approach a doorstep and cross the boundaries of the electronic fence. This poses a serious risk to carrier safety.

Dog in the Yard: Make sure your dog is properly restrained on a leash and away from where your mail carrier delivers the mail. If the carrier deems a residence unsafe because of an unrestrained dog, mail delivery service can be interrupted. When service is interrupted at an address or in a neighborhood, all parties involved will have to pick up mail at their local Post Office. Service will be restored once assurance has been given that the animal will be confined during regular delivery hours.

Tracking: Dog owners who have access to postal notification features, such as Informed Delivery (informeddelivery.usps.com) for letter mail and package tracking, are urged to use these features to determine when the carrier is on their way and to ensure their dog has been properly restrained. Expecting a postal package delivery on Sunday? Postal officials urge dog owners to restrain their animals on Sundays as well, as more residences now receive deliveries throughout the weekend.

2020 Dog Attack Rankings by City
Over 5,800 USPS employees were attacked by dogs in 2020. The top 25 rankings comprise 47 cities, as some cities reported the same number of attacks:

Office City State 2020 Rank
HOUSTON TX 73 1
CHICAGO IL 59 2
LOS ANGELES CA 54 3
CLEVELAND OH 46 4
DENVER CO 44 5
BALTIMORE MD 43 6
DALLAS TX 38 7
COLUMBUS OH 37 8
SAN ANTONIO TX 36 9
SAN DIEGO CA 35 10
DETROIT MI 35
LOUISVILLE KY 34 11
KANSAS CITY MO 32 12
ST LOUIS MO 28 13
PHOENIX AZ 26 14
INDIANAPOLIS IN 26
CINCINNATI OH 26
PHILADELPHIA PA 26
LAS VEGAS NV 23 15
SACRAMENTO CA 22 16
JACKSONVILLE FL 22
MINNEAPOLIS MN 22
TOLEDO OH 22
MIAMI FL 21 17
LONG BEACH CA 20 18
ALBUQUERQUE NM 20
SHAWNEE MISSION KS 19 19
CHARLOTTE NC 19
DAYTON OH 19
CANTON OH 18 20
NEW ORLEANS LA 17 21
OMAHA NE 17
FORT WORTH TX 17
WICHITA KS 16 22
MEMPHIS TN 16
RICHMOND VA 16
FLINT MI 15 23
TULSA OK 15
SAN FRANCISCO CA 14 24
ROCKFORD IL 14
SYRACUSE NY 14
ARLINGTON VA 14
JAMAICA NY 13 25
ROCHESTER NY 13
PITTSBURGH PA 13
SALT LAKE CITY UT 13
SEATTLE WA 13

Top 10 Dog Bite States:

State 2020 2019
CA 782 777
TX 402 491
OH 369 378
NY 295 323
PA 291 320
IL 290 238
MI 253 237
FL 198 229
NJ 179 169
VA 169 162

The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

###

USPS NEWS

New York media contacts