NEW YORK – The Long Island Postal Customer Council (PCC) held a meeting with local commercial mailers, business partners and industry professionals as part of the 2024 National PCC Week on Tuesday, September 24 at the Mid-Island Processing and Distribution Center.

The meeting served as a platform to discuss innovative postal solutions for business growth and to showcase USPS strategies and industry best practices. A key focus was the Postal Service's 10-year transformation plan, Delivering for America, aimed at modernizing the postal network, improving service across all mail and shipping categories, and restoring long-term financial sustainability.

Attendees had the opportunity to discover how this plan has been advantageous for businesses both on Long Island and across the nation. They also learned how leveraging the Postal Service can lead to significant time and cost savings for their businesses, and how they can effectively utilize mail to their advantage. The PCC, a crucial partnership between the Postal Service and industry members, continues to foster success in today's competitive marketplace and provides opportunities for networking and collaboration among business mailers.

Director Pricing and Classification Service Center Janine Egloff stated, “Our 10-year Delivering for America plan is significantly enhancing the Postal Service's role in serving businesses of all sizes. With the rise in domestic shipping costs due to factors like fuel prices, labor costs, and packaging expenses, businesses are seeking cost-effective solutions. The Postal Service is more than a service provider; we're partners, helping businesses navigate these challenges while ensuring reliable delivery. Today’s PCC meeting highlighted how the Delivering for America plan is providing cost-effective solutions, enabling businesses to thrive in this challenging market."

As part of the Delivering for America plan, offers several products aimed at helping businesses thrive, including:

• USPS Ground Advantage: This new ground shipping option provides an affordable and reliable way for American businesses and the public to send packages inside the U.S. It leverages USPS's unmatched last-mile delivery route system and an improved integrated mail and package postal logistics network.
• USPS Connect Local: A new service that gives small to medium businesses access to low-cost, same-day and next-day package delivery to customers in their neighborhood. It allows businesses of all sizes to access the benefits of USPS’s optimized network.
• Transparent Pricing: USPS understands what’s most important to our business customers: speed, affordability, security, customer service and transparent pricing. That’s why we ensure price certainty with no hidden surcharges. Our products also come with added benefits like free tracking, up to$100 insurance coverage, and free package pick-up, giving businesses and their customers peace of mind.
• Informed Delivery: This free service offers customers a preview of mail and packages scheduled to arrive soon and the ability to set package tracking notifications. Plus, with over 33,000 Post Office locations across the nation, USPS provides convenience and accessibility to all its customers.

At the meeting, satisfied industry partners and business professional shared their experiences, highlighting how the Postal Service has enabled them to connect affordably with their customers, especially during a period when business costs are continually escalating.

PCC member and Enru Logistics Postal Optimization Account Executive Thomas Daly states that joining the PCC helps him stay on top of all the changes in the shipping industry.
“It’s important to connect to industry professionals and stay flexible with the times,” he said.

“The PCC is about bridging the mailers and the Postal Service and growing that relationship,” said Senior Director Financial Operations at Broadridge Financial Solutions Amy Fresta-Kealey. “Attending meeting helps further our education and allows us to help our customers better,” she added. Fresta-Kealey is also serving on the PCC board.

Direct mail expert and co-founder of Postal Wizards Wendy Williams stated, “The PCC helps me feel supported, so I can then support my own customers. It’s a bridge to the Post Office and it enables me to share information with my customers to optimize their experience.”

As the Postal Service continues to adapt and innovate, it remains a trusted partner for businesses on Long Island and across the nation. The PCC looks forward to fostering this partnership and contributing to the success of businesses in the competitive marketplace.

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