Mary Owens is the new Postmaster at the North Plains Post Office, and she has worked hard to get to her new position.

Owens began her Postal career nearly 10 years ago as a carrier in Massachusetts, where she also served as a supervisor in both Framingham and Newton Highlands and an officer in charge (OIC) in Sherborn.

North Plains is her first Postmaster position. She oversees five employees, soon to be six, and three delivery routes.

In her new role Owens plans to, “put the customer first.” This mindset is one key component in the Postal Service’s “Delivering for America” 10-year plan to achieve financial sustainability and service excellence.

Throughout her career she has enjoyed many opportunities but says her most rewarding position so far has been in Framingham, “I have spent most of my postal career in that office and it has allowed me to grow the most.”

Prior to joining the Postal Service, Owens earned her bachelor’s degree from Bridgewater State University in Massachusetts.

Mary comes from a large family and her father — who recommended a postal career to his daughter — is a Supervisor at the Bellingham Post Office in Massachusetts.

In her spare time, she enjoys rock climbing, hiking, and reading.

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