June 14, 2021

Four Tips for Preventing Dog Attacks on Mail Carriers

National Dog Bite Awareness Week
Annapolis, MD carrier Thomas Tyler displays the proper way to protect himself from a dog bite attack.

Central PA — Can you picture a member of your family attacking a mail carrier? Of course not, but it happened over 5,800 times last year across the nation. From nips and bites to vicious attacks, aggressive dog behavior poses a serious threat to postal employees and the general public. To highlight the enormity of this serious issue, the U.S. Postal Service is providing the public with information on the do’s and don’ts of responsible dog ownership as part of its annual National Dog Bite Awareness Week public service campaign.

Atlantic City, NJ letter carrier Kelly Ratz is always alert when delivering his route. “I make sure that my hand can always easily access the dog repellent that I carry,” said Ratz. “I’m always mindful of my surroundings and if I need to enter a customer’s yard to deliver a package or mail, I make sure to rattle the gate loudly before entering.”

When a dog attacks a letter carrier, the dog owner could be held liable for all medical expenses, repayment of lost work hours, replacement of the uniform and other costs, which can run into thousands of dollars. The Postal Service makes the safety of its employees a top priority and dedicates a week each year to Dog Bite Awareness.

Here are four simple tips to prevent dog bite injuries year round:

Door Delivery: If a carrier delivers mail or packages to your front door, place your dog in a separate room and close that door before opening the front door. Some dogs push through screen doors or plate-glass windows to attack visitors. Dog owners must keep the family pet secured. Never take mail directly from carriers in the presence of the family pet, as the dog may see this as a threatening gesture.

Electronic Fencing: Carriers may assume, if they see no physical fence around a property, that the property is animal-free. This can be a dangerous mistake. Postal Service officials request that you keep your dog restrained or inside when the mail is delivered. Although the electronic fence may keep your dog from wandering, it does not protect your carrier, who must enter your property to deliver the mail. Even homes with curbside mailboxes may have oversized packages or signature-needed items that require the carrier to approach a doorstep and cross the boundaries of the electronic fence. This poses a serious risk to carrier safety.

Dog in the Yard: Make sure your dog is properly restrained on a leash and away from where your mail carrier delivers the mail. If the carrier deems a residence unsafe because of an unrestrained dog, mail delivery service can be interrupted. When service is interrupted at an address or in a neighborhood, all parties involved will have to pick up mail at their local Post Office. Service will be restored once assurance has been given that the animal will be confined during regular delivery hours.

Tracking: Dog owners who have access to postal notification features, such as Informed Delivery (informeddelivery.usps.com) for letter mail and package tracking, are urged to use these features to determine when the carrier is on their way and to ensure their dog has been properly restrained. Expecting a postal package delivery on Sunday? Postal officials urge dog owners to restrain their animals on Sundays as well, as more residences now receive deliveries throughout the weekend.

2020 Dog Attack Rankings by City
Over 5,800 USPS employees were attacked by dogs in 2020. The top 25 rankings comprise 47 cities, as some cities reported the same number of attacks:

Office City

State

2020

Rank

HOUSTON

TX

73

1

CHICAGO

IL

59

2

LOS ANGELES

CA

54

3

CLEVELAND

OH

46

4

DENVER

CO

44

5

BALTIMORE

MD

43

6

DALLAS

TX

38

7

COLUMBUS

OH

37

8

SAN ANTONIO

TX

36

9

SAN DIEGO

CA

35

10

DETROIT

MI

35

LOUISVILLE

KY

34

11

KANSAS CITY

MO

32

12

ST LOUIS

MO

28

13

PHOENIX

AZ

26

14

INDIANAPOLIS

IN

26

CINCINNATI

OH

26

PHILADELPHIA

PA

26

LAS VEGAS

NV

23

15

SACRAMENTO

CA

22

16

JACKSONVILLE

FL

22

MINNEAPOLIS

MN

22

TOLEDO

OH

22

MIAMI

FL

21

17

LONG BEACH

CA

20

18

ALBUQUERQUE

NM

20

SHAWNEE MISSION

KS

19

19

CHARLOTTE

NC

19

DAYTON

OH

19

CANTON

OH

18

20

NEW ORLEANS

LA

17

21

OMAHA

NE

17

FORT WORTH

TX

17

WICHITA

KS

16

22

MEMPHIS

TN

16

RICHMOND

VA

16

FLINT

MI

15

23

TULSA

OK

15

SAN FRANCISCO

CA

14

24

ROCKFORD

IL

14

SYRACUSE

NY

14

ARLINGTON

VA

14

JAMAICA

NY

13

25

ROCHESTER

NY

13

PITTSBURGH

PA

13

SALT LAKE CITY

UT

13

SEATTLE

WA

13

Top 10 Dog Bite States:

State

2020

2019

CA

782

777

TX

402

491

OH

369

378

NY

295

323

PA

291

320

IL

290

238

MI

253

237

FL

198

229

NJ

179

169

VA

169

162

The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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