WEST CHESTER, PA – The West Chester Post Office is currently making additional plans to make it easier for their PO Box and retail customers to access their mail and obtain postal products and services after a fire consumed the postal facility on Airport Road during the late hours on July 18, 2024.

Initial plans were made for customers to do business at the Postal Service’s Southeastern S&DC Post Office located at 1000 W. Valley Road in Wayne, PA.

“We are well aware this interim plan was not ideal and so we immediately began working on new plans,” said Philadelphia District Customer Relations Manager Donna Graham-DiLacqua. “Effective July 26, 2024, our customers can access their PO Box mail and conduct business at the post office located at 101 E. Gay Street in West Chester. This office is open 9 a.m. to 5 p.m. Monday - Friday and 10 a.m. to 1 p.m. Saturday. We appreciate our customers understanding and patience.”

Mail delivery in West Chester will continue as normal.  However, customers will be directed to the Gay Street Post Office to pick up vacation mail, signature-required items, or oversized articles.  Customers with any questions can call 215-863-5378 or 215-863-6054.

A timeframe for completion of repairs in West Chester has yet to be determined.

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