PHILADELPHIA — Incidents involving dog attacks on Postal Service employees rose to more than 6,000 cases last year, including 32 just in Philadelphia alone and 316 in Pennsylvania.

As part of the 2025 USPS National Dog Bite Awareness Campaign, the Postal Service is offering crucial information on how dog owners can be good stewards for safe mail delivery and ensure the safety of its employees.

“Customers may not consider their dog a danger to others, however, to a letter carrier like me, all dogs can be considered a threat when delivering the mail,” said Jonah Helfrich, a Blue Bell, PA, letter carrier. “I was recently delivering mail and a dog barged through a door and bit me on the wrist, which required me to seek medical treatment. I strongly encourage all dog owners to take precautions to make sure their dog is secure when mail is being delivered.”

The month-long campaign theme is “Secure Your Dog, Keep Deliveries on Track.” Spread news of the campaign with the hashtag #dogbiteawareness.

Dog Owners Can Help With Safe Mail Delivery

Most people know the approximate time their letter carrier arrives every day. Securing your dog before the carrier approaches your property will minimize any potentially dangerous interactions.

Keep your dog in a separate room or area away from the door when the mail carrier comes to your house. If you go outside, close the door firmly behind you and make sure it is secured so your dog doesn’t slip out or bust through it unexpectedly. If you are outside with your dog while mail is being delivered, make sure your dog is secured away from the mail carrier and on a leash. Never accept the mail from your mail carrier in the presence of your dog.

Pet owners also should remind children not to take mail directly from a letter carrier because the dog may view the carrier as a threat to the child.

Sign up for USPS Informed Delivery and See the Mail on Your Electronic Device Before It Arrives

By using USPS Informed Delivery, a free service, customers can digitally preview incoming mail and packages from a computer, tablet or mobile device. Millions of customers have enrolled since the service was launched in 2017. Sign up at informeddelivery.usps.com. This service can help dog owners anticipate when their carrier will arrive.

The Cost of a Dog Attack

When a postal employee suffers an injury from a dog attack, it can cost the dog owner thousands of dollars because they could be responsible for medical bills, lost wages, uniform replacement costs, and pain and suffering for the employee.

Mail Delivery Could Be Suspended Because of Unsecured Dog

When a carrier feels unsafe, mail service can be stopped.

Until the carrier feels safe enough to restart delivery, the mail will have to be picked up at the dog owner’s local Post Office.

If a carrier feels a house or neighborhood is unsafe to deliver the mail and there is no way to inform residents their mail service has been suspended, the residents would have to contact the supervisor at their local Post Office for more information. The residents would also have to pick up their mail at the Post Office until it is safe to resume delivery.

If a dangerous dog issue is not resolved, owners can be required to rent a Post Office box to receive mail.

Cities and States With the Most Dog Attacks in 2024

These 38 cities comprise the top 20 localities with the greatest number of dog bite incidents:

Here are the 10 states with the greatest number of dog bite incidents:

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