PHILADELPHIA -  The Postal Service is reaching out to communities throughout the region to raise public awareness of the importance of keeping walkways, sidewalks, and approaches to mailboxes clear from snow and ice so letter carriers can provide safe and timely mail delivery.

“Mounds of snow and patches of ice in front of mailboxes create havoc for carriers trying to safely deliver the mail,” said USPS spokesman Paul Smith. “Please do your best to ensure you provide a clear path to the mailboxes – including steps, porches, and walkways. Customers receiving curbside delivery should also clear access to their mailboxes for carriers and their vehicles.”

Postal employees make every reasonable effort to deliver the mail in many difficult weather conditions. At the same time, we must ensure the safety of our carriers along their routes. Carriers can not attempt door delivery when there is a heavy buildup of snow and ice on sidewalks, steps or porches. They are also not allowed to dismount for curbside boxes blocked by snow and ice buildup.

If mailboxes are blocked off and conditions are difficult, letter carriers must always consider safety and accessibility first. Letter carriers are instructed to not deliver to mailboxes and locations which are too hazardous or unsafe to access.

The U.S. Postal Service and postal letter carriers greatly appreciate your support.

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