Key Takeaways

• Warwick S&DC among more than 150 modern, new facilities across the country as part of nearly $23 billion invested in network modernization over five years.
• State-of-the-art package sorting technology can process 3,000 pieces per hour; increases efficiency, strengthens last-mile delivery.

WARWICK, RI — The U.S. Postal Service (USPS) recently welcomed employees to an event celebrating the opening of the Warwick Sorting and Delivery Center (S&DC). The special event offered employees a first look at the Postal Service’s latest investments to improve service performance, enhance workplace conditions, and support faster, more reliable last-mile delivery in Warwick and beyond.

Thanks to nearly $23 billion in investments to the national postal network over the past five years, USPS recently reported significant improvements during the holiday season surge, delivering 16 billion pieces of mail and packages in an average of 2.5 days, with better on-time delivery and higher customer satisfaction across the country.

“For customers and businesses here in Warwick, RI, this new Sorting and Delivery Center will improve outcomes for our community, strengthening daily delivery while helping our teams work more safely and efficiently,” said John Bence, Postmaster, Warwick, RI. “Investments like these represent more than a physical upgrade; they reflect a commitment to our employees, our customers, and the future of the Postal Service.”

The Warwick S&DC serves 74,875 customers across three ZIP Codes and delivers 79 centralized routes. The 156 men and women employed by the Warwick S&DC serve more than 39,249 addresses, six and often seven days a week.

Sorting and Delivery Centers support a modern delivery model

As USPS expands its role as the nation’s end-to-end carrier of choice, the creation of Sorting and Delivery Centers has been a core part of transformation and modernization efforts. Over recent years, USPS has opened more than 150 S&DCs across the country, positioning the organization for success by:

• Improving the flow of both mail and packages with new package sorting machines.
• Expanding business’ local, regional, and nationwide market reach and delivery times — in many cases, same-day or next-day.
• Improving workplace conditions that bolster employee outcomes and morale.
• Reducing costly and inefficient delivery trips to support financial and environmental goals.

“State-of-the-art facilities like these, along with the experts who manage and run them, help us run a tighter operation — more efficient, more capable, and better positioned to compete,” said Carissa Shea, District Manager, MA-RI District. “Across Rhode Island and Massachusetts, this work is designed to improve flow and expand capability — while also delivering a more modern workplace for our employees and a stronger experience for customers and business partners.”

250th anniversary

USPS is marking 250 years of connecting communities and supporting American commerce, a long tradition of service alongside continued innovation, including national partnerships such as serving as the official shipping sponsor of the NHL.

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