June 15, 2021

North Austin Station Operations Relocating

Service Begins at Northcross Station June 21

AUSTIN, TX — The North Austin Station, currently located at 4300 Speedway, will cease operations at that location on June 18, at 5:00 p.m. Customers will be unable to access the building after that time. P.O. Box, delivery and retail services are being relocated to the Northcross Station, at 7700 Northcross Drive, Austin, TX, 78757.

Effective Monday, June 21, beginning at 6:00 a.m., P.O. Box services and mail held for customer pick-up (Certified Mail, packages, etc.) will be available at the Northcross Station. Customers can be assured that, between June 18 and June 21, any mail and packages still in the possession of the Postal Service, will be held safe and secure until the transition is complete.

P.O. Box customers will maintain the same P.O. Box number, and most will be able to access their box with the same key. Customers who require a new key will be notified and given further instructions. Access to P.O. Boxes will be from 6:00 a.m. – 6:00 p.m. Monday-Saturday, and 9:00 a.m. – 2:00 p.m. on Sunday. Customers should note this is a change from the North Austin location, which had 24-hour P.O. Box access, 7 days a week.

Retail hours of operation at the Northcross Station are 8:30 a.m. - 5:00 p.m. Monday-Friday. The retail operation is closed on Saturday and Sunday.  

Mail delivery to residential and business addresses will not be affected by this move.

We appreciate our customers’ business and their patience as we work through this transition.

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