MARSHFIELD, WI  — As part of the United States Postal Service's "For the Long Haul" initiative, we are thrilled to celebrate Susan Halida, a dedicated lead retail associate who has faithfully served the Marshfield community for over 38 years at the same Post Office. Susan’s commitment and exceptional service have made her a beloved figure in the community.

"For the Long Haul" is an initiative designed to honor the remarkable dedication of long-serving USPS employees like Susan, who have become integral parts of their communities through their unwavering commitment and service excellence.

Susan Halida began her career with USPS in 1986 in Greenwood, WI. She transferred to Marshfield in 1988 and quickly established herself as a reliable and friendly presence at the Marshfield Post Office. Over the years, Susan has become a familiar face to countless customers, known for her warm smile, helpful attitude, and outstanding service. Her deep knowledge of postal operations and her genuine care for the community has made her an indispensable part of the Marshfield Post Office.

In 2006, Susan Halida was honored by the City of Marshfield by being the sole recipient of their annual “Good Person Award.”

“Susan is professional and patient, kind and prompt,” said a regular Marshfield customer.

“I surely enjoy serving this community and the customers,” remarked Susan. “I live by what my mom taught me from early on - ”always treat people as you would want to be treated yourself.”

 "Susan is the epitome of a retail associate that is so deeply rooted in her community," said John Halverson, Postmaster, Marshfield, WI. "She’s always mentioned in our customer service surveys and it’s always a “very satisfied” survey response followed usually by a very detailed description of how helpful she is.”

Halverson added, “In most cases, I can throw out a name from Marshfield and she can usually tell you what their address is, or at least what street and route they live on and usually a small history or family history lesson to go with it. Her reliability and dedication are beyond reproach."

The United States Postal Service has been an essential part of American life since its inception. Committed to providing reliable, affordable mail service to every address in the country, USPS plays a crucial role in maintaining communication and commerce across the nation.

###