March 23, 2021
Task Force to Identify and Address Service Issues at Select Locations Across the Country
The following Joint Statement was issued by:
WASHINGTON, DC — “Recognizing that issues in certain facilities across the country continue to hamper service performance, we have come together to form a National Joint Task Force on Service Performance to identify and craft solutions to improve service at specific locations within the network. Members of the Joint Task Force will work together on making necessary changes to strengthen service reliability, share best practices and stay vigilant to any emerging issues.
The National Task Force will also ensure resources are allocated, lines of communication are open and concerns that are not resolved locally are escalated quickly.
Maintaining strong service performance is a process, not a destination; through weather, natural disasters and a holiday season in the midst of a pandemic. Mail never stops flowing through our system. If bottlenecks occur it can have a cascading impact on the network. Addressing issues early can make all the difference.”
The National Task Force held their first meeting on March 22.
The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.