April 27, 2021
WASHINGTON, DC — As part of its 10-year plan to achieve financial sustainability and service excellence, the Postal Service announced today key network infrastructure investments to meet the evolving mailing and shipping needs of American public and business customers ahead of the 2021 holiday season.
These initiatives and investments include:
“The Postal Service’s future depends on its ability to adapt to the evolving demands of our customers,” said Postmaster General and CEO Louis DeJoy. “These initiatives and investments give our employees the infrastructure and technology they need to serve today’s e-Commerce marketplace reliably and efficiently. This optimization will lead to more efficient and reliable performance in our plants, which in turn will enhance our ability to predictably and reliably deliver mail to the more than 161 million addresses we serve each day.”
Employee impacts resulting from these operational changes will be handled in accordance with our negotiated contract provisions and these impacts will not result in employee layoffs.
With full implementation, the Postal Service’s 10-year plan reverses a projected $160 billion in losses over the next ten years. The Plan will spur cash flow and savings to make $40 billion in capital investments over the next 10 years – including $20 billion towards USPS’ mail and package processing network, facility upgrades and procurement of new processing equipment.
In the past 10 years, mail volume has declined by 46 billion pieces, or 28 percent, and is continuing to decline. Over the same period, First-Class Mail volume has dropped 32 percent, and single piece First-Class Mail volume — including letters bearing postage stamps — has declined 47 percent.*
The Postal Service has a national network of mail processing facilities that processes and sorts nearly 430 million pieces of mail and packages to 161.4 million addresses at least six days a week. In 2020, the Postal Service delivered more than 129.2 billion pieces of mail and packages to customers located in every state and territory, county, city, town and rural area in the nation.
Additional information about the USPS 10-year plan can be found at usps.com/deliveringforamerica.
* This data was updated 5/28/21