Oct. 28, 2022
WASHINGTON — The United States Postal Service reported new delivery performance metrics through the third week of the FY2023 first quarter. During the reporting period, the average time to deliver a mailpiece or package across the postal network was 2.6 days.
FY2023 first quarter service performance scores covering Oct. 1 through Oct. 21 included:
One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards.
USPS continues its efforts to prepare for the holiday shipping and mailing season. This preparedness reflects strategic investments and operational precision improvements made as part of the Delivering for America plan. Initiatives include:
Since January, USPS has installed 116 of 137 new package sorting machines ahead of the holiday season. New package sorting machines have recently been installed in Texarkana (TX), Lexington (KY), Amarillo (TX), Saco (ME), and Columbia (MD).
The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.