Nov. 3, 2022
WASHINGTON — The United States Postal Service reported new delivery performance metrics for the fourth week of the FY2023 first quarter showing consistent performance for all First-Class, Marketing and Periodical mail categories. Through the month of the first quarter, the average time for delivery of a mailpiece or package across the postal network was 2.5 days.
FY2023 first quarter service performance scores covering Oct. 1 through Oct. 28 included:
One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards.
As service across the network holds steady through the busy fall mailing season, USPS continues preparation for the holiday shipping and mailing season including investments and operational precision improvements made as part of the Delivering for America plan. Initiatives include:
Since January, USPS has installed 121 of 137 new package sorting machines ahead of the holiday season. New package sorting machines have recently been installed in Springdale (AR), Columbia (MD), Aurora (CO), Edison (NJ), and Ellicott City (MD).
The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.