Dec. 30, 2022
WASHINGTON — The United States Postal Service reported new delivery performance metrics for the 12th week of the first quarter for fiscal year 2023. The average time to deliver a mailpiece or package across the postal network was 2.5 days for the ninth consecutive week even as mailing and shipping traffic increased.
FY23 first quarter service performance scores covering Oct. 1 through Dec. 23 included:
USPS delivery was impacted in some local markets due to industry-wide transportation disruptions caused by winter storms across the Midwest and the East Coast in late December. The Postal Service continues to restore service in these markets as quickly and as safely as possible.
The Postal Service’s preparedness for the holiday season reflected strategic investments and operational precision improvements made as part of the Delivering for America plan over the past two years. In November, the organization completed the installation of 137 new package sorting machines across its network which expanded daily package processing capacity to 60 million. USPS installed a total of 249 new processing machines since the launch of the Delivering for America plan in March 2021, part of a $40 billion investment in the postal network.
Additionally, USPS stabilized its permanent workforce by converting more than 100,000 workers to full time roles since the beginning of 2021(with more than 41,000 part time workers converted to full time since January 2022), and successfully hiring an additional 20,000 seasonal employees.
The Postal Service will report final holiday service performance numbers in mid-January.
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The United States Postal Service is an independent federal establishment, mandated to be self-financing and to serve every American community through the affordable, reliable and secure delivery of mail and packages to 169 million addresses six and often seven days a week. Overseen by a bipartisan Board of Governors, the Postal Service is implementing a 10-year transformation plan, Delivering for America, to modernize the postal network, restore long-term financial sustainability, dramatically improve service across all mail and shipping categories, and maintain the organization as one of America’s most valued and trusted brands.
The Postal Service generally receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.
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