Botswana’s post advises that the receipt and dispatch of inbound and outbound mail still cannot be guaranteed, owing to continued airport closures. BotswanaPost has established an alternative solution whereby inbound and outbound mail can be routed through South African Post Office, with transport by road to and from O.R. Tambo International Airport twice per week. Designated operators can therefore send mail to Botswana on cargo flights to O.R. Tambo International Airport via South African Post Office.

BotswanaPost accepts inbound mail received via the above-mentioned system, and will carry out deliveries in accordance with the COVID-19 guidelines mandated by the government. However, owing to limited staff capacity as a result of measures such as social distancing, BotswanaPost is still unable to guarantee delivery standards. The force majeure situation previously announced therefore continues to apply until further notice.


Botswana Post advises the government ended a national lockdown on May 20 and delivery post offices have reopened for full operations. The post is accepting inbound mail and delivering it in compliance with government-mandated measures to prevent spread of COVID-19. However, most partner airlines have not yet resumed conveyance of outbound international mail. Owing to limited capacity, BotswanaPost is still not able to guarantee delivery standards and the previously announced force majeure situation continues until further notice.


Botswana Postal Services (BotswanaPost), advises that the government lockdown has been extended until May 22, 2020. International flights remain suspended until May 22, 2020. These measures are having a significant impact on the collection, transmission and delivery of all postal products. BotswanaPost is hoping that it will be able to resume its services as of June 1, 2020.


Temporary Service Suspension — The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for Botswana at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Botswana into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.


Botswana’s post advises that it is suspending all international mail operations, including acceptance and processing of all inbound and outbound mail, from April 2 through April 30, or any other date announced, in compliance with a government lockdown.