France

4-9-21

La Poste advises that the government has imposed a new lockdown through May 2 due to a third wave of COVID-19 infections. Only certain shops are permitted to open and travel is restricted. The post will comply with all required measures to protect the health of its employees and the population. Fewer staff will be present in post offices, which will impact operations. These new measures could prevent the post from guaranteeing delivery standards and times.

12-01-20

La Poste advises that the government has announced a phased easing of lockdown measures through Jan. 20. The post may have to adjust operations of its post offices and processing and distribution centers. Delivery delays are possible and delivery standards cannot be guaranteed. The force majeure will remain in effect.

10-30-20

La Poste advises that the government has announced a new lockdown through Dec. 1 in response to increasing COVID-19 cases. The post will follow measures aimed at reducing contact and movement in order to protect the health of postal workers and the public. The post may need to adapt hours and operations at processing and delivery centers and at post offices. International border closures may lead to delivery delays or non-compliance with certain standards but the postal network is mobilized to ensure customer satisfaction and continuity in all activities. The post will not be able to accept mail items in closed transit dispatches, either for foreign countries or French overseas territories.

10-1-20

France’s post advises that the government has declared territory-specific alert zones that are subject to varying restrictions due to COVID-19. The post is adapting its services to ensure compliance with these government measures and health guidelines. Delays in mail processing and delivery are to be expected. Despite an increase in international flights, there also are impacts to mail items in transit, whether for other countries or for French overseas departments and territories.

7-9-20

La Poste advises that transitional measures designed to lift a state of sanitary emergency will begin July 11 (except for French Guiana and Mayotte). The government will be implementing various measures to combat spread of COVID-19. The post reports all activities are gradually resuming across its postal network (except French Guiana and Mayotte). Parcels up to 30 kg can now be processed, subject to the longest dimension not exceeding 1 m and/or the three dimensions combined not exceeding 1.5 m (i.e. L+W+H  must be less than 1.50 m). All post offices will be open to the public during July and August. However, compliance with delivery standards and times still cannot be guaranteed and earlier restrictions to service standards will continue to apply. The processing and delivery of mail may still be subject to delays throughout the country and the situation of force majeure will remain in force until September 30.

6-8-20

La Poste advises that government restrictions to reduce spread of COVID-19 remain in effect until July 10. The post is making every effort to ensure delivery of letters and resume delivery of priority items, parcels, daily newspapers and registered letters, as well as collections from post boxes. Due to staffing impacts, there may be processing and delivery delays throughout the country. La Poste asks that the sending of heavy and bulky parcels continue to be limited as far as possible until the situation returns to normal. This applies to parcels exceeding 20 kg in weight and whose longest dimension exceeds 1 m and/or whose three dimensions combined exceed 1.5 m (i.e. L+W+H  must be less than 1.50 m). Accordingly, restrictions previously set out regarding service standards continue to apply and the situation of force majeure remains in force.

5-12-20

La Poste advises the government has extended until July 10 a state of emergency and travel restrictions to limit spread of COVID-19. La Poste will gradually resume six-day delivery for priority mail, parcels, daily newspapers and registered letters, as well as collections from post boxes. However, lockdown restrictions will remain in place for certain categories of La Poste staff and certain regions, which could cause delays in processing and delivery. There is no guarantee of meeting normal delivery deadlines. La Poste requests that customers avoid sending large or heavy parcels exceeding 15 kg or larger than 1 m in their greatest dimension and/or having combined dimensions of 1.5 m (l+w+h>150 cm) until the situation returns to normal.

4-21-20

La Poste advises that the government has extended until May 11 measures aimed at combating spread of COVID-19. The post can no longer guarantee or maintain delivery standards and is declaring a situation of force majeure with regard to all of these standards. La Poste has limited capacity to send outbound mail to certain countries and is not accepting mail destined for these countries. Regarding inbound mail, customers should not send any non-urgent mail items destined for France. There are restrictions on certain letter items as well as size of parcels. Signature on delivery remains suspended until further notice. Operations continue with significantly reduced workforce. Post office opening hours have been modified and there will be a gradual reopening of many locations that had been closed.

4-1-20

La Poste advises that due to steps taken in response to the coronavirus (COVID-19) pandemic, including home confinement for the majority of the population, it has implemented a new organization based on three working days per employee available to work. Consequently, the capacity of the postal network will be significantly reduced. La Poste will be unable to accept inbound letter flows in their entirety for the upcoming weeks, with this mail received only Tuesday through Friday. Efforts will be focused on urgent flows and delivery of small packets able to help people during this confinement period which lasts through April 15, or a later date announced by the government. Customers are advised to defer non-urgent shipments to France. For the same reason, La Poste will be unable to receive the following letter items: non-priority, M bags, returns, international business reply, transit mail, and rail and sea dispatches.

3-23-20

Priority Mail Express International guarantee suspended — Due to airline travel restrictions and cancellations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International destined to France. This suspension will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.