Deutsche Post advises it is currently unable to transport mail to a growing number of countries due to lack of transport capacity following cancellation of numerous international flights as part of measures to limit spread of the coronavirus (COVID-19). Therefore, acceptance of postal items destined for affected countries is suspended. The post says the list of affected destination countries is likely to change every day with information available at https://www.deutschepost.de/en/c/coronavirus.html. Suspensions will apply until sufficient transport capacities become available.
In addition to measures announced previously, Deutsche Post is taking steps to reduce direct interaction with customers at their doorstep. Inbound items requiring payment by the recipient, such as cash-on-delivery or payment of customs duties and taxes, will be directed to a postal outlet for collection.