India

6-29-20

India Post advises that the lockdown resulting from the COVID-19 crisis has been extended, but with certain relaxations. The availability of the air, rail and road network remains limited. However, a few cargo and evacuation flights are operating and are being used to dispatch outbound EMS items and tracked small packets to certain countries.

India Post continues to accept inbound international mail items. However, owing to limited domestic transport capacity, it still cannot guarantee to meet declared or otherwise agreed service delivery standards (including delivery time and other quality parameters).

Details or clarifications regarding any dispatches may be communicated through ddgir@indiapost.gov.in and adgim@indiapost.gov.in.

5-27-20

India Post advises a lockdown due to COVID-19 has been extended until May 31. Limited domestic mail exchanges continue in order to provide essential services. However, with the availability of certain cargo and evacuation flights, outbound express mail and international tracked packet services have resumed. All offices of exchange and airmail units are functional; however India Post cannot guarantee service delivery.

5-6-20

India Post advises that the previously announced lockdown resulting from the COVID-19 crisis has been extended until May 17, 2020.  International mail exchanges remain suspended. However, the post will send essential goods and medicines for delivery at foreign destinations on a case-by-case basis where cargo flights are available and where the designated operator of the destination country agrees to accept and deliver the shipments.  The booking of essential goods/medicines for regular dispatches by EMS is available on a regular basis for Australia, China (People’s Rep.), Indonesia, Japan, Korea (Rep.), Malaysia, Philippines, Singapore, Sri Lanka and Thailand as certain cargo flight connections are available. The list of countries will be revised according to the availability of airlines. International passenger flight operations are suspended but cargo flights are operational. All offices of exchange and airmail units are operating but with limited staff. Domestic mail exchanges are continuing as an essential service, and vital goods and medicines are being delivered under strict government regulations. India Post cannot guarantee service delivery standards.

4-24-20

India Post advises a government lockdown has been extended until May 3. International mail exchanges remain suspended. However, the post will send essential goods and medicines for delivery at foreign destinations on a case-by-case basis where cargo flights are available and where the designated operator of the destination country agrees to accept and deliver the shipments. International passenger flight operations are suspended but cargo flights are operational. All offices of exchange and airmail units are operating but with limited staff. Domestic mail exchanges are continuing as an essential service, and vital goods and medicines are being delivered under strict government regulations. India Post cannot guarantee service delivery standards.

4-1-20

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for India at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to India into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

3-26-20

India Post advises that it has suspended all international mail exchanges until further notice due to suspension of air and rail services and other measures taken by the government in response to the coronavirus (COVID-19) pandemic. The postal service is being maintained as an essential service — domestic mail exchanges are continuing and all international mail received before March 22 is being delivered with limited staff. India Post can no longer guarantee service delivery standards.