Israel

9-14-20

Israel’s post advises that there is a country-wide lockdown until Oct. 11, 2020. During the lockdown, postal services will continue to function with restrictions, including closure of delivery points in shops, reduced working hours in post offices, and reduction of the workforce to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. All of these measures will affect the processing and delivery of all types of services, including outbound and inbound letter post, parcel post and EMS, with an impact on quality of service.

Additionally, the restrictions set out in previous alerts regarding service standards and application of force majeure remain in place.

8-25-20

Israel’s post advises there are delays in the procession and delivery of all types of mail due to government measures to combat COVID-19, including temporary closures of certain areas and postal facilities. The post emphasizes the need for addressees' mobile phone numbers to be displayed on items so that customers can be contacted by text to improve the delivery process. Although some airlines have resumed flights to and from Israel, there still could be delays in mail processing due to cancellation and reduction of flights. Restrictions previously set out regarding service standards and application of force majeure remain in place.

7-10-20

Israel Postal Company advises that due to new COVID-19 cases in Israel return to normal status has been suspended. Restrictions regarding addressee signatures and physical distancing between staff and customers remain in place and there is still a shortage of postal staff throughout the country. Delays may still occur in processing and delivery of all types of mail. All previously issued restrictions regarding addressee signature, service standards and application of force majeure remain in place.

6-3-20

Israel Postal Company advises some of the restrictions in place to prevent spread of COVID-19 have been lifted and the situation is returning to normal. Due to flight delays and cancellations, processing of outbound mail items may be subject to significant delays. Previously communicated restrictions on inbound and domestic mail regarding addressee signature, service standards and application of force majeure remain in place and may cause delays in the treatment and delivery of all types of mail.

3-25-20

Israel Postal Company advises it will continue to process incoming and outgoing mail, giving priority to premium services such as express mail service and PRIME, and will make every effort to ensure regular distribution of mail. However, due to government restrictions to minimize spread of the coronavirus (COVID-19), the post can no longer guarantee service delivery standards with designated operators and any interested third parties and is invoking force majeure with respect to any such standards. Additionally, a signature is no longer required for items requiring signature on delivery, and such items will be left at the door after being scanned and photographed to prove that delivery has been made. If possible, the name of the addressee will be recorded.