Lithuania

12-18-20

Lithuania’s post advises that the government has tightened its lockdown measures and extended a national quarantine until Jan. 31. Postal services will be operating under certain restrictions, such as limited working hours in post offices and a reduced workforce in order to minimize contact between people. Items normally requiring the addressee’s signature upon delivery will be handed over without signature. Processing and delivery of all types of inbound and outbound mail will be affected, and the post is unable to guarantee compliance with usual delivery standards. Therefore, a force majeure will continue to apply.

11-12-20

Lithuania’s post advises that the government has introduced a nationwide lockdown through Nov. 29, which could be extended. To eliminate customer interaction at the doorstep and meet physical distancing requirements, the post has suspended collection of a signature on delivery for letter-post items. The lockdown measures will affect processing and delivery of all types of postal items. Service delivery standards still cannot be guaranteed and a force majeure situation remains in force.

6-18-20

Lithuania Post advises that the government has lifted the quarantine regime, however, measures to prevent the spread of COVID-19 may still result in staff shortages or temporary suspension of the work of some post offices. Lithuania Post will continue to provide services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will be delivered to the addressees directly, and addressee signatures will be collected (except in cases where the addressee is isolating).

Operational conditions remain difficult (with cancellation of international flights, etc.), and this may also cause delays. Accordingly, the usual service delivery standards still cannot be guaranteed, and the force majeure situation remains in force.

3-31-20

Lithuania Post has suspended collection of a signature on delivery for inbound letter mail items and, wherever possible, is sending parcels to parcel lockers for contact-free collection. Courier items are still delivered to the door but the four last digits of the recipient’s ID are recorded in place of a signature. Because of these measures, quality of service for all types of inbound and outbound mail is affected. Service delivery standards cannot be guaranteed and Lithuania Post is therefore invoking a situation of force majeure with regard to quality of service until the situation returns to normal.