Lithuania Post has suspended collection of a signature on delivery for inbound letter mail items and, wherever possible, is sending parcels to parcel lockers for contact-free collection. Courier items are still delivered to the door but the four last digits of the recipient’s ID are recorded in place of a signature. Because of these measures, quality of service for all types of inbound and outbound mail is affected. Service delivery standards cannot be guaranteed and Lithuania Post is therefore invoking a situation of force majeure with regard to quality of service until the situation returns to normal.