Temporary Service Suspension — The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.
As a result, the Postal Service is currently unable to accept items destined for Madagascar at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Madagascar into the USPS system effective immediately.
These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”
Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.
Madagascar’s post advises that customers should expect severe impacts on postal operations due to measures aimed at preventing spread of the coronavirus (COVID-19). Until further notice, post offices will be providing minimum service and delivery of mail is suspended. The post is no longer able to guarantee quality of service for all categories of inbound and outbound mail, in particular with regard to compliance with export and delivery standards for letters and express mail service items.