Mauritius

6-8-20

Mauritius Post advises that the government imposed curfew was lifted May 30. All postal activities are operational. However, due to cancellation and suspension of flights, inbound and outbound mail will remain subject to delays. Mauritius Post is unable to send mail to a number of countries with the exception of France. Therefore, the force majeure situation is being extended until further notice.

6-4-20

Mauritius Post advises the government curfew due to COVID-19 was lifted May 30. All postal activities are operational but the government’s health directives are being strictly observed. Due to cancellation and suspension of flights, outbound mail will remain subject to delays. Mauritius Post is currently unable to send mail to a number of countries. Therefore, the force majeure situation is being extended until further notice.

5-18-20

Mauritius Post advises that all postal services will resume in accordance with the gradual lifting of the government mandated curfew, from May 15, 2020 onwards. The acceptance of outbound mail items (letter post, parcel post and EMS) will no longer be subject to restrictions, but their dispatch to overseas destinations will depend on the availability of flights. Delivery of all postal items will be strictly in line with the national health guidelines laid down by the government. Registered letter-post, parcel-post and EMS items will be delivered against signature, with social distancing measures applied. However, as quality of service, including delivery times, still cannot be fully guaranteed, Mauritius Post is continuing to invoke force majeure until June 1, 2020.

5-4-20

Mauritius Post advises that the government has extended a curfew until June 1 to limit spread of COVID-19. The post is unable to meet its contractual obligations, particularly with regard to acceptance and delivery of all types of mail and the situation of force majeure declared previously is extended until June 1.

4-16-20

Mauritius Post advises that the government has extended a health curfew until May 4 to minimize spread of the coronavirus (COVID-19). Post offices remain closed and a situation of force majeure has been declared. Signature on delivery of registered postal items remains suspended until further notice. Additionally, all inquiries, online or by telephone, could be disrupted.

4-10-20

Effective April 10, 2020, the U.S. Postal Service will temporarily suspend international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States. 

Customers are asked to refrain from mailing items addressed to Mauritius until further notice.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For already deposited items, other than Global Express Guarantee (GXG®), Postal Service employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may re-mail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

USPS is closely monitoring the situation and will continue to update customers until the situation returns to normal.

4-3-20

Mauritius Post has advised that all post offices nationwide remain closed for at least two more weeks, i.e. until April 15, 2020, in order to limit the spread of the novel coronavirus (COVID-19). A situation of force majeure has been declared and severe delays are to be expected in processing, transport and delivery of all classes of mail items due to the suspension of postal services and various flight cancellations. The collection of a signature on delivery of registered postal items has been suspended until further notice.

Additionally, all inquiries, including those handled electronically through the Internet-based systems for parcel-post, EMS and registered items, as well as telephone inquiries to call agents, are liable to be disrupted.