New Caledonia

4-1-20

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for New Caledonia at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to New Caledonia into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

3-20-20

New Caledonia’s post advises that due to a reduction in the number of flights offered by partner airlines, and new measures to protect against the spread of the coronavirus (COVID-19), the shipment of inbound and outbound mail is currently limited to mainland France only. A situation of force majeure has been declared, under which the post has stopped accepting any mail originating from other countries. For all mail requiring a signature on delivery, the addressee's signature will be replaced by that of the mail carrier or agent. Customers should expect delivery delays.