Panama

12-30-20

Panama’s post advises that the government has issued restrictions on movement in two provinces Jan. 4-14 due to an increase in COVID-19 cases. Post offices in Panama and Panama Oeste (West) provinces will remain closed and no inbound or outbound mail will be accepted. Expect delivery delays during this period for inbound mail arriving at Panama’s offices of exchange and destined for post offices in the affected provinces. All other post offices, mail processing centers (domestic and international) and the airport office are operating with reduced working hours. Administrative offices will be closed during this period. There are outbound international mail operations to the United States and the post can receive inbound mail. Service standards for inbound and outbound mail cannot be guaranteed and a situation of force majeure continues.

10-20-20

Panama’s post advises that it has begun outbound international mail operations to a number of destinations including the United States. It is also ready to receive inbound mail. However, because of reduced capacity and limited outbound destinations, transit services for all categories of mail remain suspended. The post is not able to guarantee service standards for inbound and outbound mail and the situation of force majeure continues. Post offices, mail processing centers (domestic and international), airport shipment office and administrative offices are operating as normal.

9-17-20

Panama’s post advises that the suspension of inbound and outbound international flights has been extended until mid-October and airlines are not transporting international mail dispatches until further notice. Transit services also continue to be suspended. The post is unable to guarantee inbound and outbound mail quality standards and is invoking a situation of force majeure. However, postal network and domestic and international operational centers have continued to function without interruption.

6-8-20

Panama’s post advises it is currently unable to send or receive any category of mail to or from any country due to suspension of airline transport operations as part of measures to limit spread of COVID-19. There will be delays in the arrival of mail to Panama and, accordingly, delays in its delivery to recipients. Therefore, a situation of force majeure is declared and will no longer accept outbound or inbound mail, or mail for transit to other destinations, until such time as airlines resume normal service.

4-1-20

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for Panama at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Panama into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

3-27-20

Panama’s post advises that all categories of inbound, outbound and transit mail are suspended until further notice in light of government measures to stop spread of the coronavirus (COVID-19). Additionally, there are impacts to operational centers and post offices, with some closed offices, reduced staff for operations and administration, reduced hours of customer service, and work limited to two days a week, to safeguard employees while continuing to provide the Panamanian population with its national postal service. The post is therefore invoking the force majeure clause with respect to quality of service and the quality link to remuneration for all categories of items until further notice.