Rwanda’s post, the National Postal Corporation (Iposita), advises that the government has begun to relax the measures taken to combat COVID-19, however, it is still not accepting outbound international items.  Passenger flights to and from Rwanda remain suspended;; only cargo flights are currently authorized. Iposita is receiving limited quantities of international mails on these flights. Items sent to the capital are being processed, but those for other parts of the country will not be forwarded to their final destination until the lockdown has been fully ended.


Rwanda’s post advises that the government has extended until April 30 measures aimed at combating spread of the coronavirus (COVID-19).


Effective April 10, 2020, the U.S. Postal Service will temporarily suspend international mail acceptance to destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items addressed to Rwanda until further notice.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For already deposited items, other than Global Express Guarantee (GXG®), Postal Service employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may re-mail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

USPS is closely monitoring the situation and will continue to update customers until the situation returns to normal.


Rwanda’s post advises the postal network is shut down as a result of government measures aimed at combating spread of the coronavirus (COVID-19). Mail processing and delivery are severely disrupted and processing of physical and electronic inquiries is suspended. These measures will remain in force until April 19. While these restrictions are in force, Rwanda’s post will not be able to meet its normal contractual obligations, in particular as regards quality standards. In addition, all passenger flights to and from Kigali International Airport are suspended.