Singapore Post is unable to accept open or closed transit mails of any kind for any destination until further notice.
Singapore Post has declared a situation of force majeure and will operate under the following conditions until further notice, in order to minimize spread of the coronavirus (COVID-19).
Inbound mail items:
- Signature on delivery is suspended for all mail items. However, tracked confirmation of deliveries will be provided through tracking event scans for products that allow tracking.
- All letter-box-sized items will be deposited in letter boxes. Larger items will be delivered to parcel locker stations, post offices or collection points for collection by the addressee.
- Mandatory written proof of delivery is suspended and delivery will be deemed to have occurred when collection is confirmed at the designated collection points.
These measures will have an impact on quality of service for all types of inbound mail and are expected to last until the end of the pandemic. Accordingly, inbound service delivery standards cannot be guaranteed until the situation returns to normal.
Outbound mail items:
- As a result of limited flights to and from Singapore, severe delays for all outbound mail conveyed via air transport should be expected until sufficient transport capacity becomes available.