Sri Lanka

6-21-21

Sri Lanka’s post advises that the government has temporarily lifted island-wide travel restrictions. All mail items sent to Sri Lanka will be processed and delivered in compliance with restrictions and safety guidelines imposed by the government to prevent the further spread of the coronavirus. The office of exchange and all other mail sorting centers are operating with a reduced workforce. International airports remain open for limited passenger/cargo flights, and outbound mail transport is still restricted to a limited number of destinations with available air carriers. These new measures will continue to impact delivery standards for all categories of mail. Sri Lanka’s post is unable to guarantee compliance with agreed delivery standards for all mail categories.

6-14-21

Sri Lanka’s post advises that, due to the rapid spread of COVID-19, the government has extended the current strict island-wide travel restrictions until June 21. The post will continue to operate under the current restrictions and safety guidelines. Sri Lanka’s post is therefore unable to guarantee compliance with the agreed delivery standards for all mail categories.

6-7-21

Sri Lanka’s post advises that, owing to the rapid spread of COVID-19, the government has extended the current island-wide travel restrictions until June 14. International airports remain open to cargo flights and a minimal number of passenger flights. All inbound mail will be transported to the Colombo office of exchange, operating with the limited workforce available. The processing and delivery of all inbound mail, as well as the transportation of outbound mail, will be heavily impacted by the current situation. Sri Lanka’s post is therefore unable to guarantee compliance with the agreed delivery standards for all mail categories.

5-25-21

Sri Lanka’s post advises that due to spread of COVID-19 strict island-wide travel restrictions have been imposed by the government, effective until June 7. Delivery of all inbound mail will be suspended during this period. The country’s international airports remain open to cargo flights, and all inbound mail will be transported to the Colombo office of exchange under special arrangements, but processing and delivery will be suspended. Outbound mail transport will also be affected.

4-28-21

Sri Lanka’s post advises that the government has implemented new measures to prevent spread of COVID-19. There are impacts to delivery standards for all categories of mail and the post will not be able to guarantee service standards. All mail sent to Sri Lanka will be processed and delivered in compliance with government restrictions. The office of exchange and all other mail sorting centers are operating with a reduced work force. International airports remain open to limited passenger/cargo flights and outbound mail transport is restricted to a limited number of destinations with available air carriers.

3-12-21

Sri Lanka’s post advises that the restrictions imposed on postal operations as a result of the spread of COVID-19 have been lifted effective March 8. All mail processing and delivery operations on the island are back to normal. Outbound international mail operations will depend on the availability of air and sea transport.

11-10-20

Sri Lanka’s post advises that the government has implemented new measures to combat a second wave of the COVID-19 pandemic. These steps will impact delivery standards. The post is not able to guarantee that it will meet agreed standards. However, all mail items sent to Sri Lanka will be processed and delivered, subject to certain restrictions imposed by the government. The office of exchange and mail sorting centers are operational, but certain areas remain in lockdown. International airports remain closed to all regular passenger flights, and outbound mail transport is restricted to a limited number of destinations with available air carriers. Refer to slpost.gov.lk/international-mail/air-mail-closing-dates/.

5-13-20

Sri Lanka’s post advises that it is now able to process and deliver all inbound international mail, although measures aimed at preventing spread of COVID-19 will continue to limit services provided. Delivery will follow national health guidelines and the usual delivery standards for letters, parcels and express mail service items cannot be guaranteed. The force majeure situation previously declared remains unchanged until further notice. The government has partially relaxed the suspension of international flight operations and the post is now accepting mail for destinations to which flights are available.

5-7-20

Sri Lanka’s post advises that outbound international mail operations are suspended until further notice. As a result of an extended government curfew, limited workforce and continued flight restrictions, all inbound mail operations will be subject to delays.

4-29-20

Sri Lanka’s post advises that acceptance of outbound airmail/sea mail is temporarily suspended until sufficient transport and workforce capacity becomes available. In addition, the government has extended until May 4 (subject to change) its measures in response to the COVID-19 pandemic, including temporary suspension of all inbound international passenger flights to Colombo and declaration of a “work from home” period. Sri Lanka’s post is operating with a limited workforce, mainly supporting government relief activities but also providing limited postal facilities. The force majeure situation previously declared remains. Processing and delivery of any international inbound mail will be subject to considerable delays.

4-22-20

Sri Lanka’s post advises that the government has extended until April 27 its measures in response to the COVID-19 pandemic, including temporary suspension of all inbound international passenger flights to Colombo and declaration of a “work from home” period. These measures could be extended if necessary. The previously declared situation of force majeure remains. Processing and delivery of all international inbound mail will be delayed, and no more outbound airmail items will be accepted until sufficient transport and workforce capacity is available.

4-16-20

Sri Lanka’s post advises that the government has extended until April 20 its measures in response to the COVID-19 pandemic, including temporary suspension of all inbound international passenger flights to Colombo and declaration of a “work from home” period. These measures could be extended if necessary. A situation of force majeure is declared and processing and delivery of all international inbound and outbound mail remains suspended until sufficient transport and workforce capacity are available.

4-1-20

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for Sri Lanka at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Sri Lanka into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

3-23-20

Sri Lanka’s post advises that it is suspending processing and delivery of all international inbound and outbound mail as a result of limited international flights and a mandatory “work from home” period to avoid further spread of the coronavirus (COVID-19). This period is in effect until March 27, 2020, subject to further extension if necessary, and until sufficient transport and workforce capacity is available.