Sri Lanka

5-13-20

Sri Lanka’s post advises that it is now able to process and deliver all inbound international mail, although measures aimed at preventing spread of COVID-19 will continue to limit services provided. Delivery will follow national health guidelines and the usual delivery standards for letters, parcels and express mail service items cannot be guaranteed. The force majeure situation previously declared remains unchanged until further notice. The government has partially relaxed the suspension of international flight operations and the post is now accepting mail for destinations to which flights are available.

5-7-20

Sri Lanka’s post advises that outbound international mail operations are suspended until further notice. As a result of an extended government curfew, limited workforce and continued flight restrictions, all inbound mail operations will be subject to delays.

4-29-20

Sri Lanka’s post advises that acceptance of outbound airmail/sea mail is temporarily suspended until sufficient transport and workforce capacity becomes available. In addition, the government has extended until May 4 (subject to change) its measures in response to the COVID-19 pandemic, including temporary suspension of all inbound international passenger flights to Colombo and declaration of a “work from home” period. Sri Lanka’s post is operating with a limited workforce, mainly supporting government relief activities but also providing limited postal facilities. The force majeure situation previously declared remains. Processing and delivery of any international inbound mail will be subject to considerable delays.

4-22-20

Sri Lanka’s post advises that the government has extended until April 27 its measures in response to the COVID-19 pandemic, including temporary suspension of all inbound international passenger flights to Colombo and declaration of a “work from home” period. These measures could be extended if necessary. The previously declared situation of force majeure remains. Processing and delivery of all international inbound mail will be delayed, and no more outbound airmail items will be accepted until sufficient transport and workforce capacity is available.

4-16-20

Sri Lanka’s post advises that the government has extended until April 20 its measures in response to the COVID-19 pandemic, including temporary suspension of all inbound international passenger flights to Colombo and declaration of a “work from home” period. These measures could be extended if necessary. A situation of force majeure is declared and processing and delivery of all international inbound and outbound mail remains suspended until sufficient transport and workforce capacity are available.

4-1-20

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for Sri Lanka at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Sri Lanka into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

3-23-20

Sri Lanka’s post advises that it is suspending processing and delivery of all international inbound and outbound mail as a result of limited international flights and a mandatory “work from home” period to avoid further spread of the coronavirus (COVID-19). This period is in effect until March 27, 2020, subject to further extension if necessary, and until sufficient transport and workforce capacity is available.