Sri Lanka

4-1-20

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for Sri Lanka at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Sri Lanka into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

3-23-20

Sri Lanka’s post advises that it is suspending processing and delivery of all international inbound and outbound mail as a result of limited international flights and a mandatory “work from home” period to avoid further spread of the coronavirus (COVID-19). This period is in effect until March 27, 2020, subject to further extension if necessary, and until sufficient transport and workforce capacity is available.