Swiss Post has changed its delivery process for all items requiring signature on delivery to minimize spread of the coronavirus (COVID-19) and comply with guidelines issued by the government. Mail requiring signature on delivery will not be signed for by the recipient. In place of the recipient’s signature, the delivery agent will enter a code in the signature field of the handheld device. This temporary measure will apply until further notice. Swiss Post is no longer able to guarantee inbound and outbound mail standards, and is therefore invoking a situation of force majeure with regard to quality of service and remuneration for all categories of mail items until further notice.