Vanuatu

7-22-20

Vanuatu Post advises that the government has extended a state of emergency in response to the COVID-19 pandemic until Dec. 31. International borders remain closed but authorizations have been given for cargo flights to operate. However, postal service quality for international inbound and outbound services and service delivery standards can no longer be guaranteed until further notice.

5-22-20

Vanuatu Post advises that the government has extended the state of emergency for an additional 30 days. International borders remain closed, but authorizations have been given for cargo flights to operate. However, postal service quality for international inbound and outbound services and service delivery standards can no longer be guaranteed until further notice.

4-17-20

Vanuatu Post advises a government-declared a state of emergency because of the COVID-19 pandemic resulted in the closure of international borders. In addition, Vanuatu suffered damage in early April as a result of Tropical Cyclone Harold. Postal service quality for international inbound and outbound services and service delivery standards can no longer be guaranteed and a situation of force majeure situation for letters and parcels is declared until further notice.

4-7-20

Temporary Service Suspension — The Postal Service will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.

Effective April 7, 2020, the Postal Service has temporarily suspended international mail acceptance to destinations where air and sea transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items addressed to Solomon Islands until further notice.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For already deposited items, other than GXG, Postal Service employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may re-mail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

USPS is closely monitoring the situation and will continue to update customers until the situation returns to normal.