Zimbabwe’s post advises that the government has relaxed COVID-19 lockdown measures. With airlines resuming mail transport, the post has resumed limited outbound international mail service. Both inbound and outbound mail will be handled in line with government measures and guidelines. Due to limited staff capacity, the post is still unable to guarantee delivery standards.


Zimbabwe’s post, Zimpost, advises that the government extended the level-2 national lockdown indefinitely in order to control the spread of the coronavirus. Post office opening times have been extended slightly: they will now be open from 8 a.m. to 4:30 p.m. Monday through Friday. Although some partner airlines have yet to resume the conveyance of outbound international mail, Zimpost is accepting incoming mail and delivering it in compliance with government-mandated measures to prevent the spread of COVID-19.


Zimbabwe Posts advises that post office opening hours have been adjusted as the government eases lockdown restrictions effective until May 17. The post is still unable to guarantee and maintain service quality for all mail until partner airlines resume conveyance of outbound international mail.


Zimbabwe’s post advises the government has extended a national lockdown until May 3. Only specified essential services can be offered, including delivery and money transfer services. Post offices are operating on a limited schedule with limited staff. Deliveries also are subject to changes. Partner airlines have yet to resume transport of outbound international mail. Therefore, a previously declared force majeure situation remains as the post cannot guarantee and maintain service quality for all incoming and outgoing mail.


Zimbabwe Posts advises that it is suspending all operations, including acceptance and processing of all inbound and outbound mail, in compliance with a government-issued lockdown until April 19, or any other date announced by the government. The post is therefore declaring a force majeure situation. It is unable to guarantee inbound and outbound mail standards.

Temporary Service Suspension The U.S. Postal Service received notice that various postal operators are no longer able to process or deliver international mail or services originating from the United States due to service disruptions related to the COVID-19 pandemic.

As a result, the Postal Service is currently unable to accept items destined for Zimbabwe at any Post Office or postal facility location, effective April 3 until further notice. Customers are asked to refrain from entering items addressed to Zimbabwe into the USPS system effective immediately.

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

For any returned item bearing a customs form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service. For all other returned items not bearing a customs declarations form, the Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or the sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.