USPS moves forward with adjusting service standards for First-Class Mail and Periodicals

After carefully considering the Postal Regulatory Commission’s (PRC) July 20th advisory opinion, the Postal Service plans to move forward with adjusting service standards for First-Class Mail and Periodicals. The PRC concluded that the Postal Service’s proposed changes, in principle, are rational and accord with statutory requirements. The PRC made a number of recommendations for how the Postal Service should implement its changes, which the Postal Service is largely adopting. Additional details will be provided in an upcoming Federal Register notice.  A majority of First-Class Mail and Periodicals will keep current service standards, with 70 percent of First-Class Mail volume having a delivery standard of 1-3 days.

The service standard changes are part of our balanced and comprehensive Delivering for America Strategic Plan, and will improve service reliability and predictability for customers and enhance the efficiency of the Postal Service network. The service standard changes that we have determined to implement are a necessary step towards achieving our goal of consistently meeting 95 percent service performance.