The Postal Service™ announced its recommended mailing and shipping dates for holiday mail and packages on September 17, 2025. Here are the recommended send-by dates for expected delivery before December 25, 2025.
1. Actual delivery date may vary and is based on origin, destination, Post Office™ acceptance time, and other conditions.
2. As of August 1, 2023, USPS® will no longer process refund requests for guaranteed service on these items. Refund requests for loss will still be processed.
3. Ground Advantage packages weighing over 1 pound that are shipped to or from offshore ZIP codes (AK, HI, PR, and U.S. Territories) may experience longer transit times and extended Estimated Delivery Dates (EDD). Please review the EDD for these ZIP codes and adjust the induction date as needed.
2025 Holiday Shipping Dates for Military Mail
Recommended send-by dates for expected delivery before December 25
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Addressed To
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USPS Ground Advantage® Service
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First- Class
Mail® Service
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Priority Mail® Service
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Priority Mail Express Military® Service (Pmems)4
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APO/FPO/DPO AE ZIPs™ 090-092
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Tuesday, Nov.4
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Tuesday, Dec. 9
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Tuesday, Dec. 9
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Tuesday, Dec. 16
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APO/FPO/DPO AE ZIP 093
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Tuesday, Nov.4
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Tuesday, Dec. 9
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Tuesday, Dec. 9
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N/A
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APO/FPO/DPO AE ZIPs 094-099
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Tuesday, Nov.4
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Tuesday, Dec. 9
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Tuesday, Dec. 9
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Tuesday, Dec. 16
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APO/FPO/DPO AA ZIP 340
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Tuesday, Nov.4
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Tuesday, Dec. 9
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Tuesday, Dec. 9
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Tuesday, Dec. 16
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APO/FPO/DPO AP ZIPs 962-966
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Tuesday, Nov.4
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Tuesday, Dec. 9
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Tuesday, Dec. 9
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Tuesday, Dec. 16
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4. PMEMS is available to selected military/diplomatic Post Offices. Check with your local Post Office to determine if this service is available to an APO/FPO/DPO addresses.
For customers sending packages internationally, USPS suggests checking the complete list of recommended holiday mailing and shipping dates at usps.com/holidayshippingdates. The Postal Service urges customers to plan ahead and ship early during this holiday season, don’t delay — mail and ship today! For tips on preparing shipments, including packaging guidelines, ordering free shipping supplies and information on local Post Office location hours, go to usps.com.
The Postal Service has created a free Military Care Kit based on the items most frequently requested by military families. The kit contains the following:
1. Two APO/FPO Priority Mail Flat Rate boxes.
2. Four medium Priority Mail Flat Rate boxes.
3. Priority Mail tape.
4. Six Priority Mail address labels.
5. Appropriate customs forms.
To order the Military Care Kit, or for more information on military and diplomatic mail, call 800-610-8734. Each Priority Mail and Priority Mail Express shipment includes USPS Tracking® services. Guidelines for packing, addressing, and shipping items to United States troops can be found at usps.com/ship/apo-fpo-dpo.htm.
You can ship care packages to military addresses at domestic prices, even if you’re sending mail overseas. The Postal Service can help you with the following:
n Free military shipping kits, addressing tips, and country-by-country guidance on what you can and can’t send.
n Filling out customs form (including more-detailed package descriptions required by countries that follow European Union customs rules).
n Scheduling free package pickup when your shipment is ready to go.
The Postal Service also offers a discounted price of $30.15 on its largest Priority Mail Flat Rate box when sending packages to loved ones serving in the military abroad. The price includes a $1.25 per box discount for mail sent to Air/Army Post Offices/Fleet Post Offices/Diplomatic Post Offices (APOs/FPOs/DPOs) destinations worldwide.
Priority Mail Flat Rate boxes are available at no cost at local Post Office locations or from The Postal Store® at usps.com/freeboxes. Also available online are Priority Mail Flat Rate boxes featuring the “America Supports You” logo and APO/FPO addressing block.
Each shipment to an APO/FPO/DPO needs the recipient’s name, rank, unit, and the APO/FPO/DPO address with the ZIP+4® Code. Always include a return address. Mail and shipments must be addressed to a specific person; addressing to “Any Service Member” is no longer permitted. To prevent mail from entering foreign mail networks, do not include city or country names in APO/FPO/DPO shipping addresses. Here are properly addressed shipment examples:
Army/Air Post Office (APO)
JOHN DOE
PSC 3 BOX 4120
APO, AE 09021
Fleet Post Office (FPO)
SEAMAN JOSEPH SMITH
UNIT 8400 BOX 0000
FPO, AP 96691
Diplomatic Post Office (DPO)
JOHN ADAMS
UNIT 8400 BOX 0000
DPO, AE 09498-0048
n Properly Prepare Your Shipment: Whether shipping to domestic or overseas military, and diplomatic post offices, make sure you follow the guidelines for preparing your box or envelope correctly, so it arrives on time. Learn about size and weight requirements, calculating postage, and dropping off your shipment. Learn how to prepare international shipments at usps.com.
n Tuck an address inside the box: It is a good idea to include a second piece of paper with the address inside the box, just in case something happens to damage the label on the outside. Be sure to include both the destination address and your return address on the spare copy.
n Keep temperature in mind: Remember that outdoor conditions can affect the contents of your package. Desert temperatures typically exceed 100 degrees, which can damage delicate goods like electronics.
For 2025, the Postal Service celebrates 250 years of service to its customers. Showcasing the delivery of holiday magic and joy to nearly 169 million addresses, 6\u22127 days a week.
n More than 640,000 USPS employees proudly carry on 250 years of delivering seasons’ greetings for a nation. Ensuring that customers’ holiday gifts and good wishes are delivered on time.
n Investments in network modernization result in strong service and increased capacity to meet customers’ holiday needs.
n Affordable and reliable shipping using USPS Ground Advantage® at usps.com/ship/ground-advantage.htm.
n Spread holiday cheer with supplies, gifts, and greetings from the Postal Store. Seasonal stamps, ornaments, and gifts are all available at store.usps.com/store/home.
n Ship those special packages from your home with Click-N-Ship® at usps.com/ship/online-shipping.htm.
n Be like Santa and know ahead of time when gifts will be delivered. The free Informed Delivery® tool sends a daily email preview of arriving mail and packages. Sign up at usps.com/manage/informed-delivery.htm.
n Know the shipping deadlines so you can ensure holiday delivery by December 25, 2025.
n Later in the season, customers can enjoy the 2025 USPS holiday marketing campaign on-demand at youtube.com/usps.
The Postal Service offers a wide variety of holiday-themed stamps. Customers may purchase these stamps at Post Office locations nationwide or The Postal Store at usps.com.
New holiday stamps this year include the following:
n Holiday Cheer (2025)
n Winter Landscapes (2025)
Holiday stamps from previous years are available from The Postal Store:
n Diwali (2016)
n Hanukkah (2022)
n Kwanzaa (2022)
n Virgin and Child (2022)
n Snow Globes (2023)
n Winter Woodland Animals (2023)
n Christmas Madonna and Child (2024)
n Holiday Joy (2024)
n Hanukkah (2024)
n Kwanzaa (2024)
n Winter Whimsey (2024)
n Poinsettia (Global Rate)
For officially licensed stamp products, shop the USPS Officially Licensed Collection on Amazon at amazon.com/stores/page/492FEE3E-DB32-4E8F-9A5F-D5C8E9E274BD.
Every year, millions of children and families write letters to Santa Claus. For 113 years, USPS Operation Santa® has relied on the kindness of strangers to adopt some of these letters and help those less fortunate to experience the magic of the holidays.
This year, the program began accepting letters from children and families filled with wishes, hopes, and dreams for the holiday season on September 15, 2025. Letters must be postmarked by December 6, 2025, to be eligible for potential adoption and fulfillment.
In addition to letters from individuals, letters from families have always been available for adoption. This year, USPS is encouraging adopters to consider fulfilling family letters so an entire household can experience the joy of the season.
“For more than a century, USPS Operation Santa has brought communities together to make the holidays brighter,” said Sheila Holman, USPS marketing vice president. “Each year, we receive far more letters than we have adopters, and this year we want to change that — especially by encouraging participants to adopt family letters, which makes it possible to fulfill the wishes of an entire household at once.”
The Postal Service is also making it easier than ever for participants to fulfill holiday wishes. The USPS Operation Santa online gift catalog — introduced last year to streamline the fulfillment and shipping experience, will feature a significantly expanded selection with thousands of items. When letter adoption opens on November 17, 2025. Adopters will be able to shop and ship conveniently, and directly from the online catalog.
The letters received by USPS Operation Santa are made available for adoption on the program’s website at USPSOperationSanta.com, after personal information is removed. USPS Operation Santa relies solely on random acts of kindness and the generosity of strangers to grant holiday wishes to those in need.
More information on participating in USPS Operation Santa:
n Participants can send up to six packages via USPS Ground Advantage® or Priority Mail® per individual or family letters.
n Packages sent by Priority Mail do not need to be in Priority Mail packaging.
n Participants must be charged for postage but are not allowed to see the recipients’ addresses and will not receive tracking information.
n Participants are instructed to ship packages no later than December 16, 2025.
For additional information and detailed instructions for participation about USPS Operation Santa, go to uspsoperationsanta.com.
The Postal Service is reminding customers and employees that metallic mercury and items containing metallic mercury are prohibited in the mailstream. This includes antique items such as thermometers, barometers, blood pressure monitors, and similar devices.
Mercury is a toxic chemical that even when exposed in small amounts — through inhalation, ingestion, or skin contact, may cause serious health conditions. When spilled, mercury can be absorbed into the skin and emit vapors that can produce harmful effects on the nervous, digestive, and immune systems, lungs, and kidneys may be fatal. It is important that this very harmful material is kept out of the USPS network.
Metallic mercury can be found in older thermometers, barometers, blood pressure monitors, switches, and relays. Newer or digital versions of these devices generally do not contain metallic mercury. Poster 318, Civil Penalty Notice, explains the penalties associated with mailing mercury and other hazardous materials. If a person knowingly mails items or materials that are dangerous or injurious to life, health or property, they may be liable for a civil penalty of at least $250, but not more than $100,000 per violation; the costs of any cleanup associated with each violation and damages. They may also face criminal penalties.
Exceptions to the outright ban on mercury in the mailstream include compact fluorescent lamps, fluorescent tubes, and similar items that contain minute amounts of mercury in a vaporized state, invisible to the naked eye. These may be mailed domestically but not internationally. International addresses include Air/Army Post Office, Fleet Post Office, and Diplomatic Post Office (APO, FPO, DPO) destinations.
Publication 52, Hazardous, Restricted and Perishable Mail, has complete information on mailing requirements for parcels containing mercury. Publication 52 can be found on the Postal Explorer website at pe.usps.com. USPS has distributed a Domestic Mail Manual® (DMM®) advisory on the topic of mercury in the mailstream. Employees with questions should speak to a manager or supervisor. The organization also issued a news release in June 2024 (see about.usps.com/newsroom/national-releases/2024/0621-mercury-remains-prohibited-in-the-mail.htm) to remind customers that metallic mercury is prohibited in the mailstream.
The Postal Service offers FAQs on prohibited items containing mercury and the U.S. Postal Inspection Service has released a public service announcement on mercury in the mail. Additionally, USPS has released a chart (see about.usps.com/newsroom/global/pdf/commonly-encountered-mercury.pdf) with more information about commonly encountered mercury.
The Postal Service is uniquely qualified to deliver the holidays by offering a variety of custom solutions designed to make sending holiday packages easy.
Click-N-Ship® is a convenient application for residential and small business customers to create and print domestic and international postage labels online.
With just a few clicks, you can set shipping preferences and print postage labels from your home or office. All you need to get started is a free USPS.com residential or business account, computer, and standard printer. If you do not have a printer available, our Label Broker® (see usps.com/business/label-broker.htm) option allows you to print your Click-n-Ship labels at the Post Office.
To get started using Click-N-Ship, create a new, or sign into an existing USPS.com® business account or personal account and go to cnsb.usps.com.
After signing into your account, you will be able to print and pay for shipping labels, schedule a pickup, create an address book, and more. For more information, go to usps.com/onlineshipping.
USPS Ground Advantage® service is a simple, affordable, and reliable way to send packages inside the U.S.
Key features of USPS Ground Advantage:
n Ships to all 50 states, U.S. military bases, territories, possessions, and Freely Associated States.
n Free Package Pickup at your home or office*.
n $100 insurance is included (for both outbound and return shipments), and you can purchase up to $5,000 in additional coverage against loss or damage for merchandise.
n The primary option for sending hazardous materials (HAZMAT) that can’t go by air.
Prices start at just $7.20 at a Post Office location. (Ship online with enhanced Click-N-Ship® service and get lower commercial rates. Businesses can get additional savings by opting in to the Business Rate Card at tusps.usps.com/ship/online-shipping.htm#businessratecard.
USPS Ground Advantage packages have expected delivery times of 2\u22125 days, and USPS Tracking® service is included in the price. For more information on USPS Ground Advantage, go to usps.com/groundadvantage.
USPS Connect® solutions offer a dynamic suite of affordable package and document delivery services to help businesses of any size move forward. USPS Connect is a set of four delivery solutions that leverage ongoing network improvements, new equipment, new pricing, and enhanced operational precision to meet evolving business needs.
USPS Connect shipping services includes the following:
n USPS Connect Local: A new way for local businesses to affordably and quickly reach local customers with expected same-day or next-day deliveries in all locations.
n USPS Connect Regional: Expands reach for businesses and allows for next-day deliveries to more customers within a broad-specified region.
n USPS Connect National: Provides delivery solutions for businesses of all sizes and the ability to serve every residential and business address in the United States.
n USPS Connect Returns: A service for businesses to offer their customers convenient returns, with free enroute pickup by their carrier or drop-off at a nearby Post Office location.
Businesses interested in learning more may go to uspsconnect.com, call 855-MYUSPSCONNECT (855-698-7772), or email uspsconnect@usps.gov.
The Postal Service also offers a variety of custom solutions designed to make receiving holiday packages more convenient.
Informed Delivery® is a free daily digital email preview of what is coming to your mailbox. You can see incoming mail, incoming and outgoing package status, manage your packages by providing delivery instructions, or reschedule package delivery online, all from your phone, computer, or the USPS Mobile® app.
To sign up, or to learn more about Informed Delivery, go to usps.com/informeddelivery.
USPS® Smart Lockers provide a free, secure, and convenient alternative to receive your packages when home delivery isn’t practical or preferred. USPS Smart Lockers enable packages to be delivered without the need for package recipients to be home, providing them with flexibility and options for receiving packages. With an increased desire for more flexibility and growing concerns related to package theft, package recipients and package shippers want the confidence that their packages will be delivered safely and on time. That’s why USPS is expanding Smart Locker offerings and installing locker sites at Post Office locations across the country to provide package recipients and shippers with a safe, secure delivery alternative.
Benefits for Package Recipients:
n Enhanced security: Rest easy knowing your package was delivered to a secure Post Office Smart Locker location.
n Self-Service option: Enjoy a hassle-free trip to the Post Office — skip the line and retrieve your package(s) using the scannable code from your mobile device.
n More flexibility: Ship and receive packages on your own terms — anytime, anywhere.
Benefits for Package Shippers:
n Decreased costs: Eliminate expenses associated with missing or stolen packages.
n Boost package recipient experience: Provide package recipients with a self-service tool that offers flexible shipment options and a tailored digital experience.
n Build brand loyalty: Reduce package recipient anxiety over high-value or sensitive packages by ensuring they are received safely.
To learn more about USPS Smart Lockers go to uspssmartpackagelockers.com.
Customers can now pause their mail delivery online using USPS Hold Mail® service. USPS Hold Mail service can hold your mail safely at a local Post Office® location for up to 30 days.
To hold your mail longer or to reroute your mail, please sign up for a forwarding service at usps.com/manage/forward.htm. You can make your request up to 30 days in advance or as early as the next scheduled delivery day. Request your USPS Hold Mail service start date by 3 a.m. ET (2 a.m. CT or midnight PT) on your requested day, Monday–Saturday.
Here’s how to submit your USPS Hold Mail request:
1. Create or sign in to your USPS.com account.
2. Go to USPS Hold Mail and follow the steps to verify your identity.
3. Once your identity has been verified successfully, you won’t have to complete this step again for your current address.
For more details, go to usps.com/manage/hold-mail.htm.
Write the address parallel to the longest side of the package (or envelope), and make sure your return address, the delivery address, and postage will fit on the same side.
Sender address: Write your address (the “return address”) in the top-left corner. Include the following on separate lines:
n Your full name or company name.
n Apartment or suite number.
n Full street address (including directionals N, S, E, W, etc.)
n City, State, and ZIP+4® Code.
Delivery Address: Write the delivery address in the center of the label or package (below and to the right of the return address, if possible), using the same format:
n The recipient’s full name or company name.
n Apartment or Suite number.
n Full street address (including directionals N, S, E, W, etc.)
n City, State, and ZIP+4 Code.
Additional tips for addressing packages and envelopes:
n Use a pen or permanent marker.
n Print neatly using capital letters.
n If you’re printing a shipping label (with postage included), you can use that instead of a separate address label.
For more information, go to usps.com/ship/packages.htm.
ZIP Codes are an integral part of making sure the mailpiece is processed quickly and efficiently. Not having a ZIP Code™ on your mail may cause unnecessary delays because it will require manual handling. It is recommended to use the USPS standardized street address format (including ZIP+4 Code) when addressing mailpieces to ensure that they are processed smoothly by mail sorting equipment without any delays.
The Postal Service recommends using the ZIP Code lookup tool on usps.com, which will display an address in USPS standardized format, at tools.usps.com/zip-code-lookup.htm.
For more information, go to faq.usps.com/s/article/ZIP-Code-The-Basics.
For a fee, USPS Package Intercept® lets the sender or recipient stop delivery or redirect a package, letter, or large envelope (no thicker than 3/4 inches) that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for USPS Package Intercept.
Retail senders can redirect a shipment back to your address or to a Post Office location. You can only request a Package Intercept online with a USPS.com account.
Commercial or business senders can redirect a shipment back to your address, to a new delivery address, or to a Post Office location as hold for pickup via the Business Customer Gateway at gateway.usps.com/eAdmin/view/signin .
Here’s how it works:
1. To verify that your shipment is eligible for USPS Package Intercept go to usps.com/manage/package-intercept.htm#eligibility.
2. If eligible, you can submit your request online after logging in with your USPS account at usps.com account.
3. After submitting your request, you’ll be provided with an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). We will then attempt to intercept and redirect the shipment.
4. If the shipment is intercepted, your credit card will be charged the $18.35 USPS Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, any additional postage will be charged accordingly.
5. Your shipment will be redirected to the original sender or held at the local Post Office for pickup.
For more information, go to usps.com/manage/package-intercept.htm.
Executive and Administrative Schedule (EAS) employees can promote the USPS brand on their personal social media networks via USPS ZONE — a voluntary social media ambassador program. Participants share pre-approved, curated Postal Service holiday-related social media posts on LinkedIn, X (formerly known as Twitter), Instagram, and Facebook. For more information, email uspszone@usps.gov.
Consumers can also find more information and interact with USPS via social media pages on Facebook (facebook.com/usps), X, formerly known as Twitter (x.com/usps), Instagram (instagram.com/uspostalservice), Pinterest (pinterest.com/uspsstamps), Threads (threads.net/@uspostalservice) and LinkedIn (linkedin.com/company/usps).
The USPS TV YouTube channel has a variety of content to help consumers during the holidays and beyond, including “how to” videos, information on our products and services, stamps, employment, and more. Go to USPS TV online at youtube.com/uspstv to view, like, and subscribe.
Mailin’ It! — The Official USPS Podcast
Celebrate the holidays by tuning in to the official podcast of the United States Postal Service, Mailin’ It! — that takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join hosts Karla Kirby and Jeff Marino for a fun look at your United States Postal Service.
To listen, subscribe, and learn more, go to usps.com/news.
For USPS media resources, including broadcast-quality video and audio and photo stills, go to the USPS Newsroom at usps.com/news.
Information to help customers prepare for the busy holiday season, including a holiday mail and package volume counter, beginning later in the season, can be found on the USPS Holiday Newsroom at usps.com/holidaynews.
Under the “gifts from outside sources” provisions of the Standards of Ethical Conduct for Employees of the Executive Branch, USPS employees are prohibited from directly or indirectly soliciting or accepting any gift from a prohibited source or any gift given because of the employee’s official position. Follow these guidelines:
n All Postal Service customers are “prohibited sources” under the rule.
n A gift is anything that has monetary value, including cash and cash equivalents (checks, money orders, Amex/Visa gift cards, Venmo/CashApp), gift cards, meals (note that modest refreshments, such as soda, coffee, chips, and other snacks are not considered gifts), gift baskets, etc.)
n While employees are permitted to send a holiday card to customers (using the employee’s personal funds), the card cannot include a message that directly or indirectly encourages them to give the employee a tip or a gift, as this would be an improper solicitation.
n There are a couple of exceptions to the general rule which allows a Postal employee to accept a gift from a prohibited source:
1. The $20/$50 exception: Employees are permitted to accept a gift from a prohibited source if the gift is not cash or a cash equivalent; the gift is valued at $20 or less; and the total market value of all gifts the employee has received from the same source over the course of the calendar year does not exceed $50.
2. A family or personal relationship with the prohibited source: A Postal employee may accept a gift from a prohibited source if circumstances make it clear that the gift was given due to a family relationship or personal friendship, not the employee’s postal position.
n If an employee is given a gift that is worth more than $20, the employee should either: return it to the customer (our office can provide a letter to accompany the gift); pay the fair market value of the gift to the customer if the employee wants to keep the gift; or, if the gift is a perishable item (i.e., an item that will spoil if returned), the employee may share it with the office, donate it, or destroy it.
Postal employees are never obligated to accept a gift. If accepting a gift would create an appearance that the ethics rules have been violated, employees must politely decline. Even if you think an exception may apply, do not hesitate to contact the Ethics and Legal Compliance team with questions.
The Postal Service asks customers to place their dogs in a separate room before opening the front door to accept packages from carriers. Dogs are protective of their turf and have been known to jump through screen doors, squeeze through door openings, and attack our employees. In 2024, 6,088 postal employees were attacked by dogs. USPS wants all our employees to get home safely each day.
Find more information at usps.com/dogbiteawareness.
To help friends and family get into the holiday spirit, the Postal Service offers the opportunity to get a North Pole Postmark on all your holiday greetings.
Follow these simple steps:
1. Personalize greeting cards as usual and insert them into envelopes.
2. Address the envelopes and apply a USPS Forever® stamp to the envelopes.
3. Put all the stamped envelopes in a Priority Mail Flat Rate® box.
4. Calculate and pay for postage and take it to the box to a Post Office® location for mailing.
5. Address box filled with envelopes and cards to:
NORTH POLE POSTMARK
POSTMASTER
4141 POSTMARK DR
ANCHORAGE AK 99530-9998
USPS recommends putting your greetings in the mail by December 1, 2025. This will help ensure that the cards and letters can be received in Anchorage, AK, in time to postmark the stamp and get them back in the mail-stream for delivery by December 25, 2025.
If customers miss the recommended December 1, 2025, send-by date, USPS recommends using Priority Mail Express® service.
Get an “Official” Letter from Santa for Children
Help children receive written responses from the big guy at the North Pole. Follow these simple steps to get a letter from Santa, complete with a North Pole Postmark:
1. Have your child write a letter to Santa and place it in an envelope addressed to Santa Claus, North Pole. Do not seal the envelope.
2. Later, when alone, open the envelope and write a separate personalized response to the child or write a response on the back of the child’s letter. Don’t forget to sign it from Santa!
3. Insert the response letter, or both letters, into an envelope and address it to the child.
4. Add the return address to the envelope: Santa Claus, North Pole.
5. Affix a USPS Forever stamp to the envelope.
6. Place the complete envelope into a Priority Mail Flat Rate envelope (or Priority Mail Flat Rate box) with appropriate postage and address it to:
NORTH POLE POSTMARK
POSTMASTER
4141 POSTMARK DR
ANCHORAGE AK 99530-9998
The Postal Service recommends sending letters between November 23, 2025, through December 1, 2025, to help ensure cards and letters are received in Anchorage in time to apply the postmark and return to customers by December 25, 2025.
If customers miss the recommended send-by dates, USPS recommends using Priority Mail Express® service.
We published the Delivering for America (DFA) plan on March 23, 2021. The purpose of this updated plan, Delivering for America 2.0 — Fulfilling the Promise, is to revisit and re-examine the factors contributing to the development of our original 10-year transformation and modernization plan, describe the significant progress made over the past 3 years, and summarize the evolution of our major strategies that are now driving the organization forward to financial stability and sustained service excellence.
Our approach to the future continues to build on our past aspirations as identified in the original Delivering for America plan. We seek to transform our organization into a high-performance organization with the following characteristics:
n A Strengthened Public Service Mission.
n An Organization Structured for Success.
n Best-In-Class Mail and Package Processing.
n Best-In-Class Delivery Operations.
n A Fully Optimized Surface and Air Transportation Network.
n A Modern, Transformed Network of Post Offices.
n Service Standards that Foster Service Excellence and Reliability.
n A Bold Approach to Growth, Innovation, and Continued Relevance.
n Environmental Stewardship.
n A Stable and Empowered Workforce.
n Sensible and Prudent Legislative and Administrative Support.
n A More Rational Approach to Pricing.
n Financial Stability and Investment.
This comprehensive approach is essential for us to continue fulfilling the mail and package needs of the American public and businesses, all while adhering to current legislative requirements and our statutorily established business model.
We communicate about the urgency of implementing our plan and the upward trajectory and benefits the plan delivers for the Postal Service and the nation — and we will continue to do so as we build a stronger and more competitive Postal Service.
For more information, go to usps.com/deliveringforamerica.
— Public Relations,
Corporate Communications, 10-30-25
